Wondering what people are saying about us? Below you can read 9,654 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Below you’ll find 9 video reviews and 9,654 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Helpful and good value. Rare these days. - Pete P. from Vancouver, BC on Jul 18, 2018
Response: Indeed it is, Pete! I'm thrilled you found your experience with Square One so positive, and I hope we were able to save you some money! Thanks for sharing your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.
The service was wonderful. With quick help, I got all the information I needed. - Kaushal S. from Toronto, ON on Jul 18, 2018
Response: Happy to hear that, Kaushal. Thanks for sharing your thoughts, and I'm glad to know you were able to find the information you were looking for. Cheers, Dominic Croucher, Content Marketing Specialist.
If you don't have a lot to insure, this is a great option. Half the price of the other places. - Cheryl D. from Hamilton, ON on Jul 18, 2018
Response: Hi Cheryl. Thanks for taking the time to share your experience with Square One, and I'm happy to hear that you found our rates competitive. All the best, Dominic Croucher, Content Marketing Specialist.
Swati took the time to make sure I had the right home description on my contract so I wouldn't have trouble with future declarations, and it also reduced my monthly payments. I'm very happy. - Virginie S. from North Vancouver, BC on Jul 18, 2018
Response: I'm glad to hear that, Virginie! Swati will be delighted to hear that you are so pleased with the service you received. Thanks for sharing your experience with Square One. All the best, Dominic Croucher, Content Marketing Specialist.
Great, thanks! - Lorraine G. from Scarborough, ON on Jul 18, 2018
Response: You're welcome, Lorraine! Thanks for taking the time to leave a review, and I'm happy to hear that you found the process straightforward. All the best, Dominic Croucher, Content Marketing Specialist.
I am new to Canada and getting tenant insurance was one of many things I had to do. I shopped around and spoke to different brokers and agents with companies and banks. No one was as good as Square One on rates and customer service. A very special thanks to Kathy, who was excellent in assisting and helping me set up my policy. She is a great licensed insurance agent. I will highly recommend your services. Thank you, Carlos. - Carlos L. from Barrie, ON on Jul 17, 2018
Response: Hi Carlos. Welcome to Canada! I will pass this along to Kathy, I'm sure she'll be thrilled to hear that you were pleased with the service (as well as the rate) you received. Thanks so much for the recommendation, and for taking the time to share your experience with Square One. Take care, Dominic Croucher, Content Marketing Specialist.
It is a great fortune for Square One to have Cindy as an agent. Great customer service and knowledgeable! - E. Z. from Langley, BC on Jul 16, 2018
Response: You're right, Cindy is great and we're lucky to have her! I'm thrilled to hear that she was able to answer your questions. Thanks for taking the time to leave your thoughts, and for the five-star review. Dominic Croucher, Content Marketing Specialist.
I had a question and I recieved an answer within 3 minutes. The service is amazing! Thank you! - Anastasiia T. from North York, ON on Jul 16, 2018
Response: You're welcome, Anastasiia! I'm thrilled to hear that your experience with Square One was so positive, and that you found the information you were looking for. Dominic Croucher, Content Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.096549654Agents provide feedback quickly and make sure to not only directly answer your questions but bring up additional points to ensure you fully understand your policy.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.