Wondering what people are saying about us? Below you can read 7,279 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Below you’ll find 9 video reviews and 7,279 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Easy and good.
The website works fine on my tablet. Also, compared with TD Insurance, Square One asked more detailed questions so I had more choices. And, since my contents are not so valuable I was able to save some money. TD made those choices for me, apparently, so I chose Square One. This is the first time I've taken out insurance, tenancy contract made it a condition. It took literally just a few minutes. Easy and good. - Tom B. from East York, ON on Jul 31, 2017
Response: We're pleased to hear you enjoyed being able to customize your policy to your needs, Tom. Thanks for taking the time to share and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
The rate was the best I've seen and I shopped around quite a lot! The process was super easy and the online program pulled up information on the building so I didn't have to hunt for it. Would recommend! - Monica M. from King City, ON on Jul 31, 2017
Response: Hi, Monica. Thanks for sharing your online experience! Glad you enjoyed the simplicity of the process. Cheers, Aneel Mattu, Digital Marketing Specialist.
Nice and easy to purchase online. - Sarah W. from Surprise, AZ on Jul 30, 2017
Response: Hi, Sarah. It's so nice to hear you found it easy to purchase a policy online. Thanks for taking the time to share and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
I started with Square One Insurance a few years ago. Their rates were decent and their customization and online platform were much appreciated. The only bad thing that I encountered was when they used a 3rd party adjuster and the adjuster used a 3rd party appraiser that under appraised everything that I had and claimed. I had a $35,000 + $5,000 ALE coverage and even though I estimated my total damages to be around $27,000 - $30,000 they paid $17,000 and change. The total value was estimated somewhere around $20,000. They didn't honor some of the invoices I submitted and their adjusters forced the bare minimum and the most depreciation on everything. This is even after the adjuster mentioned that I lost more than half of everything that I owned. They have a great customer service and even though I will not change my insurer, I will not pay for the amount of coverage that they will not honor. - Milad M. from Windsor, ON on Jul 29, 2017
Response: Hi, Milad. I'm sorry to learn that you're disappointed with your claims experience. If you would be kind enough to email me directly, I will review your claim personally. My email address is firstname.lastname@example.org. Thanks, Daniel Mirkovic, President + CEO.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.