Wondering what people are saying about us? A total of 6,676 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
I liked the format to select the right coverage for me with the laymen explanations. - Chris R. from Toronto, ON on Mar 11, 2017
Response: The additional help text was recently added to the quote flow, so it's nice to know you found it useful. Thanks for the feedback, Chris, and for choosing Square One. Aneel Mattu, Digital Marketing Specialist
This was a super easy process that used appropriate terminology and the format was intuitive which was really helpful. I ended up having to call about one thing and was immediately put through to a representative who was super supportive. Thanks! - Hailey B. from Victoria, BC on Mar 11, 2017
Response: Hi Hailey. We're so pleased to hear you had an enjoyable experience! Thank you so much for taking the time to share, and welcome to Square One. All the best, Aneel Mattu, Digital Marketing Specialist.
Online purchasing is so easy. Everything is crystal clear. The instant reports on other policy purchases and claim settlements were amazing! I have got a very good impression of this company. - Muhammad K. from Edmonton, AB on Mar 9, 2017
Response: Thanks for taking the time to write a review, Muhammad! We look forward to being your home insurance provider for years to come. Regards, Aneel Mattu, Digital Marketing Specialist.
Super quick and easy. - Rushil M. from Toronto, ON on Mar 9, 2017
Response: 30 years ago, who thought you'd be able to buy an insurance policy using your mobile device? Thanks for letting us know you enjoyed the process on your phone, Rushil. Welcome to Square One. Aneel Mattu, Digital Marketing Specialist
Your online service is great but my last phone call to Square One asking for information was unpleasant and unsatisfactory. So I give you 5 stars for the online experience, but 1 star for my phone experience. - Robert O. from White Rock, BC on Mar 8, 2017
Response: Hi Robert. We're so sorry you didn't receive the same level of service when you called and talked to an agent. While all our agents strive to deliver the best customer service, in the rare occasion there are moments where we can do better. I'll pass along your feedback to our team leads so we can review and improve. Regards, Aneel Mattu, Digital Marketing Specialist.
The process of obtaining home insurance with Square One is exactly as smooth and convenient as one would expect in this modern connected world - but very rarely encounter. Bravo! - Andrew W. from Mission, BC on Mar 8, 2017
Response: You have our promise to keep getting better! Thanks so much for choosing Square One as your home insurance provider, Andrew. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.