Wondering what people are saying about us? A total of 5,515 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Below you’ll find 6 video reviews and 5,515 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Love how easy it is to make a change and just get on with what I need to do with you guys. - Christel L. from North Vancouver, BC on Jul 4, 2016
Response: Everyone has somewhere to be and something to do these days, we couldn't agree more that you shouldn't have to spend hours updating your insurance policy. Thanks for providing some feedback about your experience, Christel. Aneel Mattu, Digital Marketing Coordinator
Super quick and easy to understand. - Kristen A. from Newmarket, ON on Jul 4, 2016
Response: The process of finding the right coverage can be daunting, so it's fantastic to hear you found the process straightforward and quick. Thanks for taking the time to let us know, Kristen. Aneel Mattu, Digital Marketing Coordinator
Well designed website for a quick insurance quote. All the basics are there, nothing complicated. Easy way to get insurance on the same day, though in probably more than said "less than 15 minutes". - Nicolas D. from Toronto, ON on Jul 3, 2016
Response: Thanks for sharing your thoughts, Nicolas. Actually you'd be quite surprised how quickly customers are able to get a quote and buy online. In fact, we've had customers complete the entire process in less than 8 minutes. If you have any feedback about the process where you think we can improve, I would love to hear about how we can improve. Please don't hesitate to call me at 1.855.331.6933 or send an email to email@example.com. Aneel Mattu, Digital Marketing Coordinator
This policy keeps going up in price. A family member's policy with Co-operators, whom I was also with previously, remains at $199/yr for a unit twice the size and value of mine, year in and year out. Common sense calls for some rethinking on my part. Regarding inland flood, I essentially live on the 3rd floor in building elevation. If water floods that high in Langley I'm sure it will become an Act of God policy-wise. - Carol Lynn M. from Langley, BC on Jul 1, 2016
Response: Hi Carol, while there are several reason why premiums may increase over time, if you feel yours has risen beyond your comfort level please don't hesitate to call 855.331.6933 and an agent will be more than happy to see if they can help you save. Also, please feel free to share your personalized URL found in your online account for additional savings. We're always available should you have any additional questions or concerns. Aneel Mattu, Digital Marketing Coordinator
Impressed! I've switched from owner occupier to landlord and the whole thing was done on my smartphone. Tres bien! - Tyson F. from East York, ON on Jun 30, 2016
Response: It's so nice to see customers being able to complete everything on their smartphone, nice work! Thanks for letting us know you enjoyed a seamless, mobile experience. Aneel Mattu, Digital Marketing Coordinator
Pretty straightforward. - Stephanie Y. from Toronto, ON on Jun 30, 2016
Response: Pleased to hear you found the process straightforward, especially since it's your first time purchasing insurance. Thanks for leaving a review, Stephanie. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.055155515First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.