Wondering what people are saying about us? A total of 6,081 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 7 video reviews and 6,081 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Thank you for your help.
Your representative was very patient, friendly and informative. Went to a number of insurance brokers, and found Square One to have the best price and service! - Youngjin K. from North York, ON on Oct 17, 2016
Response: Karla, the agent you talked to, will be thrilled to hear you enjoyed speaking with her and that you found Square One to be the most competitive option. Thanks, Aneel Mattu, Digital Marketing Coordinator.
Had a great experience online and over the phone. It was fast and easy to get a quote and decide to buy the insurance. - Alexandre S. from North Vancouver, BC on Oct 17, 2016
Response: Thanks for sharing your phone and online experience, Alexandre. It's nice to hear both processes were seamless and helped you quickly purchase your policy. Cheers, Aneel Mattu, Digital Marketing Coordinator.
I don't have much to insure, but it is mandated by the building that we get insurance. Square One is cheap and extremely simple to use! Helped me understand exactly what would be written in the policy! - Martin D. from Toronto, ON on Oct 17, 2016
Response: We're happy you were able to insure the property you own at a price you enjoy, Martin. Thanks for becoming a Square One customer! Aneel Mattu, Digital Marketing Coordinator
Would not hesitate to recommend your company as a result. Thanks again. - Sal C. from Napanee, ON on Oct 16, 2016
Response: It's fantastic to hear you enjoyed talking with our team, Sal! If you'd like to see even more savings, please feel free to share your personalized URL found in your online account. All the best, Aneel Mattu, Digital Marketing Coordinator.
The theft deductible option disappeared, increasing the cost of the insurance. Why? - Mark S. from Vancouver, BC on Oct 15, 2016
Response: Mark, we do not normally offer a separate theft deductible for customers to select. Some quotes may be subject to a higher crime deductible, but that’s only in situations where individuals have unrelated roommates, participate in Airbnb, or are insuring vacant homes. None of these seem to apply to the policy that you purchased from us. Could it be that you were comparing the rate when selecting a higher standard deductible? Regards, Daniel Mirkovic, President + CEO.
Very straightforward questions. Quick to complete and the added benefit of a toll-free number to call for further explanation if required. Excellent hours of operation as well. - Rob C. from Lethbridge, AB on Oct 14, 2016
Response: Our hours of operation have expanded over time to better suit the needs of Canadians coast to coast. It's nice knowing you were able to take advantage of them. Thanks for choosing Square One, Rob. Aneel Mattu, Digital Marketing Coordinator
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.