Wondering what people are saying about us? Below you can read 8,545 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
The quote provided was $11.98 but when I purchased it came to $18.50. I would like the price to be adjusted. - Sheyda Z. from Barrie, ON on Mar 28, 2018
Response: Hi, Sheyda. I'm sorry there was a difference in the price you received at the time of your quote and when you used your credit card at a later date. I've asked an agent to review and follow-up with you to ensure everything is sorted out. Regards, Aneel Mattu, Digital Marketing Specialist.
It would be nice to have an option for overlapping periods of insurance. - Marcos L. from Toronto, ON on Mar 27, 2018
Response: Hi, Marcos. Thanks for the feedback on the service you received. When it comes to overlapping insurance policies, you have the ability to transfer your coverage from one location to another on a specific date. We can also help in cases where you might have an overlap between locations, making sure there is no gap in coverage. This way, you can make sure you're covered while transitioning from one home to another. We've had a look at your file, and it looks like there may have been a miscommunication when discussing these options, so one of our agents will reach out to you to help ensure everything is in order.
Very easy and intuitive self-serve process. Able to register on my own. Hoping the relationship is as easy and seamless as the process. - Francis K. from Whitby, ON on Mar 27, 2018
Response: Thank you so much for reviewing the process, Francis. If you ever have any questions or comments, please feel free to contact us by phone, email or online chat at any time and an agent will be more than happy to assist. Welcome to Square One, Aneel Mattu, Digital Marketing Specialist.
Happy with your services and always recommend you to friends and relatives, keep up the good work. But need to know my actual coverage of jewelry and watches in case of loss. - Lutfi M. from Mississauga, ON on Mar 27, 2018
Response: Hi, Lutfi. Thank you so much for the review and continued recommendations. I've asked an agent to follow-up with you to discuss your coverage. You can also review your policy through your online account or inbox as your policy wordings would have been delivered in an email. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.085458545Megan was amazing. She helped us get what we were looking for and we could not be happier. Thanks, Megan!
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.