Wondering what people are saying about us? Below you can read 7,782 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
I love that I can review and add/subtract from my policy online. Thank you for embracing technology to make this process easier. - Kevin M. from Burlington, ON on Nov 15, 2017
Response: Hi, Kevin. We're so glad you had an enjoyable online experience, thanks for sharing. And, you have our promise to continue embracing technology. All the best, Aneel Mattu, Digital Marketing Specialist.
I have been with Square One for a year now and appreciate both the customer service when we signed up and how easy it is to renew the policy online. I also like how many ways there are to customize my coverage so I pay for just the things I need to cover. - Noelle C. from Toronto, ON on Nov 15, 2017
Response: Thank you so much for continuing to choose Square One, Noelle! Regards, Aneel Mattu, Digital Marketing Specialist.
Good and concise. The number of options shown per policy item is clear. Follow-up was courteous and professional. - Peter K. from North Vancouver, BC on Nov 14, 2017
Response: Hi, Peter. Glad you liked the process and the online system. And, the agents will be pleased to hear you enjoyed their follow-up. Thanks for the review, Aneel Mattu, Digital Marketing Specialist.
Quick and easy. Haven't actually needed the insurance yet, and hopefully never will. - Krystal H. from Abbotsford, BC on Nov 14, 2017
Response: Thanks for sharing, Krystal. You'll be happy to learn that in the event you do need to submit a claim, the team is committed to helping you every step of the way. All the best, Aneel Mattu, Digital Marketing Specialist.
The application process and policy are written in plain language and are easy to follow. - Mary C. from Burnaby, BC on Nov 14, 2017
Response: Happy to hear you found it easy to follow the process and understand the policy, Mary. Thanks for taking the time to share and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
They're straightforward, show integrity, and don't deny you insurance if your policy was cancelled with someone else. You decide how much you want to pay, it's flexible and great for young people. They give you access to pertinent information like what you're protected against and what your shortfalls will be. Love them, never going to leave. - Danielle O. from Toronto, ON on Nov 14, 2017
Response: Hi, Danielle. Thank you so much for taking the time to share some feedback on your experience. We're so pleased you chose Square One and we look forward to being your home insurance provider for years to come. All the best, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.