Wondering what people are saying about us? Below you can read 7,782 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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I used to be a big fan of Square One, telling others about it because of the reasonable premiums. Now I felt in a pinch, as I'm moving and I really need the policy transferred. But the rates went up dramatically. I may not continue after year one. - Richard D. from Vancouver, BC on Nov 17, 2017
Response: Hi, Richard. I'm sorry you're not happy with the change in your rate after moving. A significant factor in pricing is the age, condition, and location of the home. So, moving homes can often cause a rate to increase or decrease. That said, I'm glad an agent was able to get in touch with you, explain the situation, and offer to lower the rate. Regards, Aneel Mattu, Digital Marketing Specialist.
Had to make a couple changes to my policy, as we were moving. The process was quick and easy, and I really appreciated the specific payment details at the end. Told us what the balance on our account is and when our next payment would be among other things. - Stephanie C. from Victoria, BC on Nov 16, 2017
Response: That's great to hear, Stephanie. Thanks for letting us know what you thought of the process. Cheers, Aneel Mattu, Digital Marketing Specialist.
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