Wondering what people are saying about us? Below you can read 8,545 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 9 video reviews and 8,545 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
I got my insurance in 2016 and it was so easy. I applied online, great service, I can login to my account any time, print a copy for my landlord, and change my personal information. I just got a 50% lower rate, keep it up guys! I wish there were more honest companies like you. - Tomasz S. from Mississauga, ON on Mar 30, 2018
Response: Congratulations on the lower rate, Tomasz! Thank you so much for the kind words and detailed feedback. Cheers! Aneel Mattu, Digital Marketing Specialist
Easy to work with. Never had a claim but I anticipate it will be as smooth as getting quotes. - Calvin F. from Kamloops, BC on Mar 29, 2018
Response: Thanks for the kind words, Calvin. You'll be pleased to know that should you ever need to submit a claim, the process is just as easy. You can read more about the process by visiting https://www.squareoneinsurance.com/support/claims-process/. Cheers, Aneel Mattu, Digital Marketing Specialist.
Having seen premiums rise year on year with our previous provider, without a claim, we started shopping around. This property is unique due to its construction and its use as a short-term vacation rental property. Square One came in with a very competitive offer and fairly seamless quotation process. Thanks! - Cat J. from Kimberley, BC on Mar 29, 2018
Response: Hi, Cat. It's so nice knowing you're able to get a quote for your unique property. Thank you so much for the review and for choosing Square One! Cheers, Aneel Mattu, Digital Marketing Specialist.
Recently changed my address which required a policy change. You go through a simple range of menus for policy options and voila, takes about 10 minutes. - Christian D. from Vancouver, BC on Mar 29, 2018
Response: Glad you liked how easy it was to update your address, Christian. Thank you for sharing your thoughts on the process, Aneel Mattu, Digital Marketing Specialist.
I was amazed how easy it was to get a quote online, and also at the great rates! Far better than anywhere else I could find. I also called customer service to ask some questions about the policy, and the man I spoke to was so helpful and great at explaining things to me. I've definitely been pleasantly surprised by my experience so far. - Katherine C. from Edmonton, AB on Mar 28, 2018
Response: Thank you so much for the detailed feedback, Katherine. We're delighted to learn that you enjoyed both the online quote process and your phone call with an agent. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.085458545Megan was amazing. She helped us get what we were looking for and we could not be happier. Thanks, Megan!
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.