Wondering what people are saying about us? Below you can read 7,277 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 7,277 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Easy and fast quote.
The online process greatly simplifies the policy renewal and it only takes a few minutes without burdensome time commitment for a phone call. We've been using Square One for three years now. The premium savings were substantial. - Tad B. from Hamilton, ON on Aug 14, 2017
Response: Thank you so much for continuing to choose Square One, Tad. It's nice to hear you were able to save a significant amount of time and money. Regards, Aneel Mattu, Digital Marketing Specialist.
Awesome home insurance purchase option and not like those other places who pressure you. Love the fact that you can do this all online and you can tailor the policy to fit your actual needs! - Danny Q. from Vancouver, BC on Aug 14, 2017
Response: Happy to hear you liked being able to complete everything online, Danny. Thanks for taking the time to share and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Thank you, Andy, for making my transition smooth with all my current changes. It is refreshing to speak with someone who is knowledgable and always pleasant. - Susan Y. from Richmond, BC on Aug 13, 2017
Response: Thanks for sharing your experience with Andy, Susan. Cheers, Aneel Mattu, Digital Marketing Specialist.
The purchase part was very slick and easy to do online. I'll reserve judgment on the company as a whole because the important part is how they are if there's ever a claim. - Cornelia V. from Victoria, BC on Aug 12, 2017
Response: Hi, Cornelia. You're absolutely right, the true litmus test of an insurance provider is their claims process. If you'd like to learn about Square One's, you can do so by visiting https://www.squareoneinsurance.com/support/claims-process/. You can also read some claims related reviews from Square One customers here: https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.