Wondering what people are saying about us? Below you can read 7,339 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 9 video reviews and 7,339 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Always easy to use and efficient. Would recommend. - Janice T. from West Vancouver, BC on Aug 29, 2017
Response: Thank you so much for the review and recommendations, Janice. If you'd like to see some additional savings, feel free to share your personalized URL found in your online account. All the best, Aneel Mattu, Digital Marketing Specialist.
First-time buyer of real estate insurance. Struggled for a while with a variety of agents and quotes until I found Square One. Straightforward and nice customer service through phone calls. Hope everything goes smoothly. - Hong W. from Los Angeles, CA on Aug 29, 2017
Response: Hi, Hong. We're so glad you found and chose Square One as your home insurance provider. Thanks for taking the time to share your phone experience and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
I gave Square One a call before purchasing insurance, they were very informative and helpful. Great pricing and a solid web registration user interface, much better than most of the competition. - Miroslav G. from Surrey, BC on Aug 28, 2017
Response: The agents will be happy to hear that you found them helpful over the phone, Miroslav. And, thanks for the feedback on the rate you received and the online process. Cheers, Aneel Mattu, Digital Marketing Specialist.
First experience purchasing a service online. I was somewhat skeptical of purchasing an insurance policy online, however, I was pleasantly surprised with how simple the process was. Pleased to see that questions and explanations were devoid of insurance industry jargon. - Blair B. from Vancouver, BC on Aug 28, 2017
Response: Hi, Blair. Thank you so much for letting us know you enjoyed the straightforward, jargon-free online process. It's nice knowing you found it simple. Cheers, Aneel Mattu, Digital Marketing Specialist.
This is our first time buying insurance as we have been living abroad. So, it is a bit overwhelming. The website was much easier than RBC or the other sites we considered. The service was very good as far as explanation and clarity. I just don't like the idea of needing to buy insurance. Thanks. - Joshua L. from North York, ON on Aug 28, 2017
Response: Hi, Joshua. Thank you so much for choosing Square One as your first home insurance provider. We look forward to being your provider for years to come. If you have any questions or concerns, please don't hesitate to contact us at 1.855.331.6933 or firstname.lastname@example.org and an agent will be happy to assist. Regards, Aneel Mattu, Digital Marketing Specialist.
Great read with good explaining. - Margaret D. from Edmonton, AB on Aug 28, 2017
Response: It's nice knowing you found the process easy to use and the help text easy to understand, Margaret. Thanks for sharing your feedback and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.