Wondering what people are saying about us? A total of 5,515 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,515 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Easy to navigate, very user-friendly.
Best insurance ever. The website is easy to navigate and terms are well explained with simple English. You don't need an expert to interpret or explain your insurance. - Mary Y. from Surrey, BC on Jul 27, 2016
Response: When it comes to something as important as insurance, you should be able to easily understand what you've purchased. Thanks for leaving some feedback, Mary. Aneel Mattu, Digital Marketing Coordinator
Square One was the only home insurance provider where I was able to complete my home insurance policy completely online without having to call into and talk to someone! Very smooth! - Christopher C. from Pender Island, BC on Jul 26, 2016
Response: Glad to hear you were able to complete everything online, Christopher. Thanks for choosing Square One! Aneel Mattu, Digital Marketing Coordinator
Very speedy, it only took a couple of phone calls to clear up my questions about the online process. - Thomas S. from Lethbridge, AB on Jul 26, 2016
Response: Happy to hear your questions were quickly answered by an agent, Thomas. Please feel free to contact us again at any time if you have any additional questions. Thanks for becoming a customer. Aneel Mattu, Digital Marketing Coordinator
I enjoy how easy it is to make changes from your portal. Thanks. - Virginie V. from Vancouver, BC on Jul 26, 2016
Response: It's so nice to hear you were able to easily make changes to your policy through the online system. Our agents are always available at 1.855.331.6933 if you'd like to make changes to your policy over the phone as well. Thanks for sharing, Virginie. Aneel Mattu, Digital Marketing Coordinator
Easy to navigate through the website and they walk you through everything in detail. - Kim L. from Saskatoon, SK on Jul 25, 2016
Response: Making sure you can easily navigate the website and the online quote process will always be a top priority for our team, thanks for taking the time to let us know your feedback. Welcome to Square One, Kim. Aneel Mattu, Digital Marketing Coordinator
The entire process was streamlined, very pleased with how it worked out. The adjuster handled everything professionally, and Square One was very prompt with their communications. Thanks. - Chris T. from Hamilton, ON on Jul 25, 2016
Response: Hi Chris, thank you for taking the time to leave some feedback about your claims experience. Experiencing a loss can be a stressful time, so the claims team will be pleased to hear you're satisfied with the end result. Regards, Aneel Mattu, Digital Marketing Coordinator
Very easy and clear policy creation process. It's my first experience with Square One. Their step-by-step policy wizard saved me approximately $120 a year over my existing TD Insurance policy. - Mark R. from Vancouver, BC on Jul 25, 2016
Response: Congratulations on the savings, Mark! We're pleased you had an enjoyable first experience, and look forward to surpassing your first impression. There are several home insurance options out there, so thanks for choosing Square One. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.055155515First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.