Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,412 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Just purchased two home insurance policies.
I really enjoyed purchasing home insurance from Square One. I purchased two policies this past month, one for a rental property and one for our primary residence. I appreciated that I could do all the initial work online, then speak with one of their agents if I had any questions. Another nice feature is that I could go online, and in just minutes, make changes or updates to the polices. I also found that both policies were less expensive than the company I previously purchased insurance through. Overall, a very good experience. - Glen M. from Prince George, BC on Feb 9, 2017
Response: Glen, thank you so much for choosing Square One and for taking the time to leave some feedback. It's so nice to hear you like being able to complete everything online while having an agent available over the phone. Cheers, Aneel Mattu, Digital Marketing Specialist.
All the agents are great and fun to work with. - Arvinder N. from Richmond Hill, ON on Feb 9, 2017
Response: Hi Arvinder. Thanks for leaving another review about your experience with the agents, they'll be so happy to hear you enjoyed working with them. Cheers, Aneel Mattu, Digital Marketing Specialist.
The cheapest I could find on the market and easy to buy. Let's just hope I don't have to make a claim! But if ever I have to, then I'll know if they're that good. But, I have a good feeling! - Luc C. from Boisbriand, QC on Feb 9, 2017
Response: Thanks, Luc! You'll be glad to know that our claims team is committed to helping you every step of the way in the event you do submit a claim. Feel free to read what some other customers say about their claims experience here: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Thanks again, Aneel Mattu, Digital Marketing Specialist.
Very accessible interface. The process of purchasing my policy was straightforward and smooth. It took me under 15 minutes. - Rob S. from Toronto, ON on Feb 8, 2017
Response: That's excellent news, Rob. Thanks for letting us know about your purchase experience, happy to hear you completed everything in under 15 minutes. Cheers, Aneel Mattu, Digital Marketing Specialist.
A friendly agent answered all my questions. - Michelle C. from Burnaby, BC on Feb 8, 2017
Response: Shannon, the agent you spoke with, will be delighted to hear she was able to answer all your questions. Thanks for becoming a customer and for sharing your feedback, Michelle. Aneel Mattu, Digital Marketing Specialist
Patricia, my adjuster, was the greatest! She went above and beyond my expectations. On a scale of one to five, I would give her over ten. - Jean H. from Vancouver, BC on Feb 7, 2017
Response: We're so pleased to hear you're happy with the outcome of your claim, Jean. Thanks for taking the time to share your experience with Patricia, she'll be thrilled to learn you enjoyed working with her. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.