Wondering what people are saying about us? A total of 6,714 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 9 video reviews and 6,714 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Excellent customer service!
I was turned down by two major banks because there was a gap in my coverage period. I looked up Square One because it had great reviews. I am so thankful to Sandra, who handled my file with great patience, care, and professional expertise. I am really impressed with the way she calmly explained everything. I am really thankful and would definitely recommend Square One to all my friends! - Cindy S. from Toronto, ON on May 5, 2017
Response: Thank you so much for the feedback about Sandra, Cindy! It's nice to hear you enjoyed her level of service. And, thank you for the recommendations. You'll be happy to learn that you can see some additional savings if you use your personalized URL found in your online account when recommending friends and family. Cheers! Aneel Mattu, Digital Marketing Specialist
This is my first time purchasing a plan. So far, so good. Thanks. - Kevin H. from Vancouver, BC on May 4, 2017
Response: There are a lot of options out there, Kevin, so thank you for choosing Square One. We look forward to being your home insurance provider for years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.
Just signed up and the experience was painless. It is nice to see companies offering more online as nobody these days has the time to go to a physical storefront. - Graham S. from Burnaby, BC on May 4, 2017
Response: Glad you enjoyed the online process, Graham. Everyone has busy schedules these days so it's nice knowing you appreciated the online option. Cheers, Aneel Mattu, Digital Marketing Specialist.
In today's tech-advanced world, it's so nice to see a company that is keeping up and putting customer service and convenience first and foremost. Very happy with the online experience, specifically the quote flow where one gets a quote and subsequently purchases a policy! - Wayne B. from Vancouver, BC on May 4, 2017
Response: Hi, Wayne. It's so nice to hear that, thank you for the kind words. You have our promise to keep customer service and convenience top of mind in every initiative we take. Thanks again for the feedback and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
You should start by collecting building information so the applicant can see the estimated insurance cost before collecting personal information so that they can see if your price is any good. Anyways, your price is great and the process was pretty good and flexible. - Andrew G. from Vancouver, BC on May 2, 2017
Response: Hi, Andrew. Thanks for taking the time to leave your feedback. We're always looking for ways to improve the online quote process so we really appreciate your input. Thanks again for choosing Square One and for your review. Cheers, Aneel Mattu, Digital Marketing Specialist.
The process was quick and easy to follow. - Dina C. from Toronto, ON on May 2, 2017
Response: Providing customers with an easy to use system has been, and always will be a top priority. Thank you so much for sharing your thoughts on the renewal process, Dina. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.067146714Kathy was assisting me with my policy and she made it as painless and easy as ever. Easiest way to purchase home insurance, I am so impressed with the level of service and how she
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.