Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 7 video reviews and 6,150 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Helpful for first-timers.
Was setting up tenant insurance for the first time as a young couple, there were some mix-ups with the apartment number and Square One was very accommodating. Ten out of ten, will continue to go with them in the future. - Nicholas S. from Etobicoke, ON on Dec 28, 2016
Response: Hi Nicholas. We're so pleased to hear you're happy with the service you received. And, we're looking forward to being your home insurance provider for many more years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.
Friendly, helpful staff. - Eric R. from London, ON on Dec 27, 2016
Response: The agents will be delighted to hear you enjoyed talking with them, Eric. Thank you so much for providing some feedback about their service, and welcome to Square One. Aneel Mattu, Digital Marketing Specialist
Much quicker and easier to do than over the phone. Very easy to follow and the options available are good. - Aleksandar S. from Mississauga, ON on Dec 27, 2016
Response: Thanks for taking the time to leave some feedback about the online process, Aleksandar. It's nice knowing you found the steps easy to follow. Regards, Aneel Mattu, Digital Marketing Specialist.
Overall a great experience, I just stumbled with the payment form. - Ghazi B. from Calgary, AB on Dec 26, 2016
Response: While it's nice knowing you had an enjoyable experience, I'm sorry to hear you had a small issue with the payment form, Ghazi. If you'd like to share the issue in more detail, I'd be happy to bring it to our team's attention so we look into what happened. Please feel free to email me at firstname.lastname@example.org. Cheers, Aneel Mattu, Digital Marketing Specialist.
It was really intuitive and easy to follow. - Dheeraj T. from North York, ON on Dec 23, 2016
Response: That's fantastic, Dheeraj. With the technology available today, finding and buying the right insurance should be easy and straightforward. Glad you found Square One, and thanks for becoming a customer. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.