Wondering what people are saying about us? A total of 6,694 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
I would have preferred if everything but personal property insurance were optional. - Vijay R. from Coquitlam, BC on May 15, 2017
Response: Hi, Vijay. Thanks for taking the time to provide us with your feedback. Certain parts of a home insurance policy, like personal liability and additional living expenses, are mandatory coverages with all providers. With us, you can adjust the limits to your needs – that’s not something you can do with most providers. Regards, Aneel Mattu, Digital Marketing Specialist.
I found Alan to be very helpful while devising my insurance policy. He responded to all my questions quickly and in a thorough manner. Thanks again. - Natalie P. from Vancouver, BC on May 15, 2017
Response: Alan will be delighted to hear you found him helpful, Natalie. Thanks for providing some feedback about the service he delivered, and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
Got an online quote within minutes. Also, the online chat service helped answer my questions before buying the policy. Unlike others, I did not have to answer a lot of questions about my property on the form. - Neha M. from East York, ON on May 13, 2017
Response: Thanks for sharing your thoughts about the online chat service and quote system, Neha. Welcome to Square One. Aneel Mattu, Digital Marketing Specialist
It was very easy to go online and update the policy due to change of location. Hardly took ten minutes. Really liked the service. - Sankar S. from Windsor, ON on May 13, 2017
Response: It's your policy, you should be able to update your details when and where you like. Thanks for letting us know you like the online capabilities, Sankar. All the best, Aneel Mattu, Digital Marketing Specialist.
Love the web format, it was easy to use and customizable. Loved having options, the more the better and I can customize the kind of policy that I want and need. - Frank S. from Whitby, ON on May 11, 2017
Response: Happy to hear you enjoyed using the website, Frank. As we're always working on improving its usability, it's nice knowing we're on the right track. Thanks for the feedback. Aneel Mattu, Digital Marketing Specialist
Really appreciate how easy it was to both set up my original policy, and then later change it to once I became a homeowner. Fantastic. - Kai M. from Vancouver, BC on May 11, 2017
Response: We're happy when you're happy! Congratulations on becoming a homeowner, Kai, and thanks for continuing to be a Square One customer during the transition. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.