Wondering what people are saying about us? Below you can read 7,339 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 9 video reviews and 7,339 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Okay, but could be better.
They insist that they must provide coverage for things I don't need and the website had bugs on the checkout page. Great value though and they are very responsive to email inquiries. - Robert B. from Pense, SK on Sep 28, 2017
Response: Hi, Robert. I'm sorry you experienced some bugs while on the checkout page. We always try to provide a smooth and straightforward process, so feel free to share any details with me at email@example.com and I can bring them to the team. Regarding coverage, there are some mandatory coverages that all home insurance policies contain such as personal property, building, additional living expenses, and personal liability. While mandatory coverages can't be removed, you have the ability to adjust limits and deductibles to fit your needs. Of course, if you have any additional questions, please don't hesitate to contact 1.855.331.6933 and an agent will be more than happy to assist. Regards, Aneel Mattu, Digital Marketing Specialist.
Really professional team. Super fast and I got my quote relatively easy! - David T. from Burnaby, BC on Sep 28, 2017
Response: The team will be so delighted to hear you enjoyed working with them, David! Thanks for letting us know and for getting a quote with Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
The process was easy and fast. The final purchase price was very reasonable. - Donna-Marie Z. from Vancouver, BC on Sep 27, 2017
Response: Glad you liked the process and rate you received, Donna-Marie. Thanks for providing some feedback on your experience and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
If your landlord has the apartment/suite already insured but requires you to have insurance for your own belongings, this insurance is for you. Very good for young people moving out, no fluff just straightforward insurance for your own stuff. - Leonardo G. from North York, ON on Sep 27, 2017
Response: Thank you so much for taking the time to write a review, Leonardo. It's nice knowing you found a tenant insurance policy to fits your needs. Cheers, Aneel Mattu, Digital Marketing Specialist.
I was about to give up as my new condo building was blocked for an insurance policy. I tried the online live chat and, worked with Devon, and got my building approved. Thank you. - Terry C. from Whitby, ON on Sep 27, 2017
Response: Devon will be so pleased to hear that you appreciated the service she delivered. Thanks for sharing your feedback, Terry. Regards, Aneel Mattu, Digital Marketing Specialist.
This has been the easiest way to buy insurance in my entire life. Pay for what you use, I love that! I just hope I never need it, but I have peace of mind. Thanks. - Wade P. from Abbotsford, BC on Sep 26, 2017
Response: It's great to hear you found it easy to buy your policy, Wade. Thanks for sharing. And, you'll be pleased to know that our claims team is committed to helping you every step of the way should you need to submit a claim. You can learn more about the claims process by visiting squareoneinsurance.com/support/claims-process. Regards, Aneel Mattu, Digital Marketing Specialist.
Not too bad. - Johnson N. from Victoria, BC on Sep 26, 2017
Response: Hi, Johnson. Thanks for sharing your feedback. We're always open to learning how we can deliver a five-star experience so please don't hesitate to email firstname.lastname@example.org if you have any additional feedback. Cheers, Aneel Mattu Digital Marketing Specialist.
We just built a house and needed to change from course of construction insurance to regular home insurance. I did it all online and it was very simple. I was given options that I could add or change. Would recommend just based on ease of use. - Shannon H. from Golden, BC on Sep 26, 2017
Response: Recommendations mean so much, Shannon, so thank you for helping spread the word. If you'd like to see additional savings while telling your friends and family, feel free to share your personalized URL found in your online account. Thanks again for leaving a review about your experience. Regards, Aneel Mattu Digital Marketing Specialist.
Square One makes it very easy to access, review, and amend any active policy according to your personal needs. Customer service has always been exemplary and the overall value for the service coverage is amongst the best available. - Steve H. from Nanaimo, BC on Sep 25, 2017
Response: Hi, Steve. It's nice knowing you had a great experience updating your policy and dealing with the licensed agents. They'll be pleased to hear you liked speaking with them. Regards, Aneel Mattu Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.