Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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I was paying $200 a month with Westland Insurance and no earthquake coverage. When I realized I was paying to insure items I did not own, like $540,000 in personal property such as silverware and fine arts, I asked to lower that amount but was told it was not possible. This contributed to me paying higher insurance premiums for items I did not have - gouged by over-insuring. I was very happy to be able to choose my limits and get earthquake insurance with Square One. I'm saving $113 per month with Square One and getting proper coverage, not being forced to pay insurance on items I do not own. I am very happy. The Westland agent told me that Square One's fire policy does not cover damage caused by a fire and that I should be very wary of the policy. He said he knew of a policy that was a "lawsuit waiting to happen." I trust I made the correct decision with Square One and I was confident after speaking with Andy. - Darin N. from Port Coquitlam, BC on Jan 6, 2017
Response: Hi Darin. First, congratulations on saving over $100 a month by switching! It's so nice to see that you're able to save such a significant amount just by customizing your policy. Second, rest assured that all policies offered by Square One automatically protect against all major types of loss, including fire. If you have any concerns or questions about your policy, you can always call 1.855.331.6933 and an agent will be happy to assist. Again, thanks for choosing Square One and for leaving your feedback. We look forward to being your home insurance provider for many years. Cheers, Aneel Mattu, Digital Marketing Specialist.
Very helpful. They answered all my questions when I phoned in. - Diane S. from Victoria, BC on Jan 6, 2017
Response: Offering helpful, friendly, and fast customer service whenever you get in touch will always be a top priority at Square One. Thank you so much for the feedback, Diane. Cheers, Aneel Mattu, Digital Marketing Specialist.
I don't think I have ever had such an easy and quick insurance quote experience! On top of it, I got a much better rate! - Miroslava M. from Etobicoke, ON on Jan 6, 2017
Response: We're so pleased to hear that! You have our promise to continually improve the online system so it stays easy for you to adjust your policy whenever you want. Thanks, Miroslava. Aneel Mattu, Digital Marketing Specialist
Everything has been so easy. - Fabrizio G. from Brantford, ON on Jan 6, 2017
Response: Finding and buying home insurance doesn't need to be a hassle like it was 30 years ago. We're glad to see you enjoyed the easy process and found a rate you like. Thanks for the feedback, Fabrizio. Aneel Mattu, Digital Marketing Specialist
This company was suggested to me when my last insurers rates seemed to do nothing but increase more and more every year. This site was easy to use, and it was great to see the breakdown of what I was paying for, and what I didn't need to insure if I don't own it. - Stacey O. from Kamloops, BC on Jan 5, 2017
Response: Glad you enjoyed the ability to customize your policy, Stacey! Thanks for giving Square One a shot, we look forward to being your provider for many years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.
Wade followed up a day after I submitted my request for a quote on InsuranceHotline.com. He again followed up a week later after my vacation. After completing the quote over the phone, he promptly sent the policy via email. After which, I could complete online. Of course, the true value of a company is when you submit a claim but the sign-up process is excellent! - Nigel P. from North York, ON on Jan 5, 2017
Response: Wade will be thrilled to learn you appreciated the follow-up phone calls! Thanks for sharing your experience with him, and welcome to Square One. Aneel Mattu, Digital Marketing Specialist
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.