Wondering what people are saying about us? Below you can read 7,277 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
I was helped by Adnan on the phone to complete my quote. He was very kind and helpful. However, your website is really buggy that's why I ended up reaching out to your customer service. - Joohee L. from Toronto, ON on Sep 21, 2017
Response: Hi, Joohee. I'm sorry the website wasn't performing as it should for you, that's definitely not what we want to happen. If you'd like, feel free to email firstname.lastname@example.org with any other details and we can look more into the issue. That said, it's nice to hear that Adnan was able to help you over the phone. All the best, Aneel Mattu, Digital Marketing Specialist.
Please don't change amount. - Dulari R. from Scarborough, ON on Sep 21, 2017
Response: Hi, Dulari. Thank you for sharing your thoughts. It's common with all home insurance providers that rates may change over time for a number of reasons. That said, you may notice that your premium has actually decreased when it comes time for a rerate. If you have any questions, you can always call 1.855.331.6933 and talk to an agent. Regards, Aneel Mattu, Digital Marketing Specialist.
Found the website easy to use and the rates seem very good. Also, I like that a phone number is given should you wish to speak to a person. - Margarita C. from Toronto, ON on Sep 20, 2017
Response: It's great to hear you liked using the website while having the ability to call an agent should you choose. You can also speak to an agent through web chat if you'd prefer. Thanks for the feedback, Margarita. Regards, Aneel Mattu, Digital Marketing Specialist.
Excellent communication with agents. Very easy to add or delete different options online to see how it would affect the premium. - Taj A. from Delta, BC on Sep 20, 2017
Response: Hi, Taj. The agents will be so pleased to hear that you enjoyed speaking with them. Thanks for leaving some feedback on the service they delivered and for sharing your thoughts on the online system. Regards, Aneel Mattu, Digital Marketing Specialist.
I just moved and it was very quick and easy to change all of my information over and add my roommate to the policy. I would highly recommend using Square One for all of your insurance needs! - Melissa C. from Lethbridge, AB on Sep 19, 2017
Response: Hi, Melissa. Hope your move went well! Thank you so much for providing some feedback on updating your policy and for the recommendation. Cheers, Aneel Mattu, Digital Marketing Specialist.
Easy. No hold times when you call to clarify something. You can go through their staff or you can do it online, you have both options. It's great! - Manoj S. from Vancouver, BC on Sep 19, 2017
Response: Happy to hear you didn't have to wait at all to speak to an agent, Manoj! In fact, you'll be pleased to know that over 80% of all phone calls are answered in under one minute. Thanks for writing a review. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.