Wondering what people are saying about us? Below you can read 8,545 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Square One has great customer service and rates. I love the easy to use online renewal app! The key difference for me is they allow short-term rentals including Airbnb, that's what makes them the most attractive insurance company in Canada, to me. I highly recommend them. - Nadia S. from Etobicoke, ON on Apr 25, 2018
Response: Hi, Nadia. Thank you so much for taking the time to share your experience with the online system. It's nice knowing you liked both the website and the ability to include short-term rentals. Regards, Henry Glazebrook, Content Marketing Specialist.
There really needs to be a button to "go back and edit" before we approve changes. I thought "review online changes" did that (or whatever the option that wasn't "save for later" said), but it actually finalized the document. I just wanted to edit what I had done weeks ago. - Caroline B. from Thetford Mines, QC on Apr 24, 2018
Response: Hi, Caroline. I'm sorry that step wasn't very clear during the quote process. The quote process allows you to edit previous answers by selecting the "Back" hyperlinked text in the bottom left corner of the screen. That said, it should be more obvious. You have our promise to look into that. Regards, Aneel Mattu, Digital Marketing Specialist.
Megan answered all my questions very efficiently and kindly and gave me all the information I needed when making my decisions. Will 100% go through this company again. - Katherine O. from North Vancouver, BC on Apr 24, 2018
Response: Great to know you had such a great experience with Megan! And, we look forward to being your provider for years to come. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
She answered my questions and sent me informational emails while I was still chatting with her. Quick and efficient. A four-minute phone call, including wait time! - Dale F. from Vancouver, BC on Apr 24, 2018
Response: Great to know you had such a great Square One experience, Dale. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.085458545Megan was amazing. She helped us get what we were looking for and we could not be happier. Thanks, Megan!
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.