Wondering what people are saying about us? A total of 5,104 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Below you’ll find 6 video reviews and 5,104 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
After calling a few other providers, Square One Insurance was so helpful! There was no pressure and there were questions asked that helped me get the best quote for the coverage I need. Now I have peace of mind moving into my first home. Thanks so much, Square One! - Camille C. from Milton, ON on May 25, 2016
Response: That's terrific to hear! Insurance shouldn't be stressful, so it's great you found the process smooth. Welcome to Square One, Camille. Aneel Mattu, Digital Marketing Coordinator
I didn't see fire insurance in the policy contents even though I know it should be included. - Wen Ning Z. from Surrey, BC on May 24, 2016
Response: Hi Wen, Square One policies automatically protect against all major types of loss, including fire. If you're unable to locate that in your policy documents, please feel free to contact us at 1.855.331.6933 and an agent will be happy to assist. Aneel Mattu, Digital Marketing Coordinator
Easy to buy online as they explain, and advise, in plain language while you go through the options. - Fred M. from Toronto, ON on May 24, 2016
Response: Making sure the process is easy to understand will always be a top priority, so thanks for letting us know we're on the right track. Welcome to Square One, Fred. Aneel Mattu, Digital Marketing Coordinator
Square One took the time to review my condo building's insurance policy and catch my mistake of under-insuring my share of the building's max deductible, and helped me correct it to the right amount. Thanks! - Peter K. from Kelowna, BC on May 24, 2016
Response: That's why we're here! Thanks for taking the time to share your feedback, Peter. Aneel Mattu, Digital Marketing Coordinator
Simple. Quick. Comprehensive. Hopefully I will never have to use it though! - Matthew D. from Burnaby, BC on May 23, 2016
Response: Thanks for choosing Square One as your home insurance provider, Matthew. Rest assured, if you ever need to use your policy our claims team is committed to providing you the same level of high quality service. Aneel Mattu, Digital Marketing Coordinator
Shouldn't have to pay 3 months up front or incur a $50 fee if you cancel in the first year. But, I feel much better knowing my property is protected for only $16 a month. - Natasha X. from Hope, BC on May 22, 2016
Response: Thanks for becoming a Square One customer, Natasha. We're pleased you feel better with your policy. The $50 is a minimum retained premium, which means once you've paid $50 worth of premiums there is no charge for cancelling. I hope that clarifies your concern, and welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
Very easy to get quote and buy. I had prior content insurance for $38 per month for $40,000 coverage this policy gave me $60,000 coverage for $38 per month. Quite the savings when you compare the two coverages for the same price. - Richard M. from Windsor, ON on May 21, 2016
Response: We're so pleased you found better coverage without increasing your monthly rate, Richard. Welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
It was okay. My policy was cheaper and then I played around a bit and it went up $10. Not happy about that, but it is what it is. - Jessika C. from Cambridge, ON on May 20, 2016
Response: Sorry to hear you're not 100% satisfied, Jessica. Please feel free to contact us and an agent will be more than happy to assist. Thanks for the feedback. Aneel Mattu, Digital Marketing Coordinator
Love the easy, straightforward process of online insurance with Square One! Truly the way of the future for simple form procedures, so convenient and time saving! Thanks Square One. - Kathleen L. from Bridge Lake, BC on May 20, 2016
Response: We couldn't agree more that online is the way of the future! Thank you so much for taking the time to let us know about your experience, Kathleen. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.051045104The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.