Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Very easy to get a quote, and rates are lower than my current insurance provider, as well as others I've gotten quotes from. Hassle-free purchase of the policy once I decided to go ahead. Love it. - Tracy K. from Toronto, ON on Apr 3, 2017
Response: Perfect, that's so great to hear, Tracy. Thanks for letting us know about your new rate and thanks for choosing Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Very easy to apply and user-friendly. I called customer service initially as I had some questions about the underwriter and the agent was very helpful. Rates are great because it's a self-administered policy. - Nicola M. from North Vancouver, BC on Apr 1, 2017
Response: We're so pleased you enjoyed the entire process, Nicola. Thanks for sharing your experience and that you found a great rate. Welcome to Square One! Aneel Mattu, Digital Marketing Specialist
Square One offers more coverage types when others do not. The online experience is exceptional. - Patrick I. from North York, ON on Apr 1, 2017
Response: It's nice to hear you're happy with your Square One policy, Patrick. Thanks for the feedback about your experience with the website and for becoming a customer. Cheers, Aneel Mattu, Digital Marketing Specialist.
Nice interface, easy to follow and access. Option to pay monthly versus annually is very practical. - Martha S. from Mississauga, ON on Mar 31, 2017
Response: Glad you liked the ability to choose between monthly and annual payments, Martha. Thanks for choosing Square One and for leaving your feedback. Regards, Aneel Mattu, Digital Marketing Specialist.
I liked this website because everything can be done easily, the insurance is cheap, and you receive your insurance instantly. - Bruno M. from Ottawa, ON on Mar 30, 2017
Response: We couldn't be happier to hear that, Bruno. Thanks for the feedback about the website and we look forward to being your provider for years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.
Beware of this company. They never pay up, they will always find an excuse and cause not to pay. They are not regulated by the Insurance Board and are not ethical. Beware. - John F. from Vancouver, BC on Mar 30, 2017
Response: Hi, John. I'm sorry you had a negative experience. I'd like to investigate more into what happened but I'm unable to find a client file for your name or email address. If you can send an email to firstname.lastname@example.org, I'd be happy to look into what occurred. John, we are regulated by an insurance council in each province where we operate. You can find our licenses for each province by going to https://www.squareoneinsurance.ca/about-us/. For BC specifically, you can view our license regulated by the Insurance Council of BC here http://www.insurancecouncilofbc.com/PublicWeb/DisplayLicensee.aspx?FileNo=184649&CannotDisplay=0. Regards, Daniel Mirkovic, President + CEO.
I didn't even know what renters insurance was before I used this site. Now I'm insured and have a lot more knowledge. This site is really easy to use, and I love the fact that it was an easy transition from my phone to computer! - Gary M. from Toronto, ON on Mar 30, 2017
Response: We're so pleased you enjoyed using the website, Gary. If you'd like to learn more about renters insurance, feel free to read some articles posted here: https://www.squareoneinsurance.ca/tenant-resource-centre. Welcome to Square One! Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.