Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 9 video reviews and 6,412 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Amazingly quick and easy!
Dustin was super helpful and efficient! I applied online and within 45 minutes had the whole quote completed, approved, and purchased online. Minimal hassle and the process was amazing! - Curtis K. from Prince George, BC on Apr 8, 2017
Response: Dustin will be so pleased to hear that, Curtis! Thanks for the feedback about the service you received and for choosing Square One as your home insurance provider. Regards, Aneel Mattu, Digital Marketing Specialist.
I have never done it before, but the steps were really easy to follow. Also, I asked one question by email, and got a reply within about 5 minutes, I think. I will definitely suggest my friends use it. - Joonsung J. from Surrey, BC on Apr 7, 2017
Response: It's nice to hear you found the process easy to complete, Joonsung. Also, glad you were able to receive such a quick response from one of our agents. If you'd like to save on your premiums while you recommend, feel free to share your personalized URL found in your online account. Thanks, Aneel Mattu, Digital Marketing Specialist.
I had no problem adding a new tenant on my existing insurance policy through their online system - very smooth experience. - Alexey S. from Toronto, ON on Apr 6, 2017
Response: Hi, Alexey. Thank you so much for the kind words, it's nice knowing you had a smooth experience. Thanks again for being a customer and we look forward to being your provider for many more years. All the best, Aneel Mattu, Digital Marketing Specialist.
Very happy with the policy and being able to do it on the computer was the easiest way for me. Thank you. - Debbie D. from Merritt, BC on Apr 6, 2017
Response: Thanks for letting us know you liked completing the process online, Debbie. You'll be pleased to learn that the system is constantly being updated to keep it user-friendly and easy to complete. Cheers, Aneel Mattu, Digital Marketing Specialist.
Very easy, convenient, and decent rates. - Daniel B. from Oakville, ON on Apr 6, 2017
Response: Glad you found a rate you like, Daniel. If you'd like more opportunities to save, feel free to visit https://www.squareoneinsurance.ca/9-tips-to-reduce-home-insurance-payments or call an agent at 1.855.331.6933. Thanks, Aneel Mattu, Digital Marketing Specialist.
Right when I first filled out my policy, I received a phone call from one of your many great agents. Although I missed their call, they left a voicemail informing me to let them know if I would require any further assistance. Overall, the process was very intuitive and hopefully I'm taken care of through my first year with your company. Thanks. - Devon S. from Toronto, ON on Apr 6, 2017
Response: We're glad you appreciated the follow-up phone call from one of our agents, Devon. You have our promise to be there should you have any questions or concerns through your first year and beyond. To get in touch, you can send an email to firstname.lastname@example.org or call 1.855.331.6933 and an agent will be happy to assist. Thanks! Aneel Mattu, Digital Marketing Specialist
Really easy to use the site and super fast to get through a quote. Helpful call centre staff as well, able to answer all questions. - Vanessa K. from Toronto, ON on Apr 5, 2017
Response: Thank you so much, Vanessa. The agents will be delighted to learn you found them helpful during your quote process. Welcome to Square One, we look forward to being your provider for years to come. Aneel Mattu, Digital Marketing Specialist
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.