Wondering what people are saying about us? A total of 5,515 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,515 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Easy quote and great price.
Tried a half dozen online quotes that were anything but. This was straightforward, simple and easy. I wanted a no-nonsense basic tenant insurance package and Square One delivered. - Alexander M. from London, ON on Mar 16, 2018
Response: We're glad you decided to choose Square One as your tenant insurance provider, Alexander. Thank you for the review, Aneel Mattu, Digital Marketing Specialist.
Great user interface for buying an insurance policy.
A very nice user interface. I liked that they emailed the quote with a link to keep that quote active so I could return to it later. - Thomas C. from Ottawa, ON on Mar 16, 2018
Response: Hi, Thomas. It's nice knowing you liked the interface as well as the ability to continue a quote you started earlier. Thanks for sharing your thoughts and for choosing Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Deceptive marketing. - Jody M. from Toronto, ON on Mar 14, 2018
Response: Hi, Jody. I'm very sorry you didn't have an enjoyable experience or appreciate the marketed price points. The price points we use come from average customer rates but in some cases, individual circumstances can cause rates to increase above those averages. That said, I'm glad an agent was able to contact you after this review to clarify and assist you further. Again, I'm sorry you didn't have a five-star experience but thank you for your feedback. Regards, Aneel Mattu, Digital Marketing Specialist.
Thankfully, I haven't had to submit any claims or needed to rely on my rental insurance, but the process to enroll online and forward information to my landlord is super easy and convenient. - Amina S. from Ottawa, ON on Mar 13, 2018
Response: Thanks for reviewing the online process, Amina. If you ever need to submit a claim you can rest assured the team will assist you every step of the way. To read more about the process feel free to visit https://www.squareoneinsurance.com/support/claims-process/. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.055155515First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.