Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,016 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Claim handling was amazing.
Had a claim in my first year and it was handled so quickly and professionally. In my second year, my premium went down! - Jenn W. from Toronto, ON on Dec 21, 2017
Response: Hi, Jenn. It's so great to hear your premium went down! Thanks for writing a review about your claims experience and for continuing to choose Square One. All the best, Aneel Mattu, Digital Marketing Specialist.
I love when insurance renewal time comes! Square One actually makes it fun to fill out policy information, and because everything is done online, I save even more money because I don't have to travel to an insurance office. Love it! - Kris D. from Vancouver, BC on Dec 21, 2017
Response: Excellent to hear, Kris! We're so happy you enjoy completing everything online without having to travel to an office. Thanks for writing a review and for continuing to choose Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One provides reasonable rates and comprehensive insurance options. Their online system for policy review is fast and convenient. Thank you! - Tara W. from Toronto, ON on Dec 21, 2017
Response: Hi, Tara. It's nice knowing you enjoyed the online review process as well as the rate you received. Thanks for taking the time to share your feedback. Cheers, Aneel Mattu, Digital Marketing Specialist.
I work in the insurance industry and your quoting and policy website is the most intuitive and user-friendly that I have ever seen. I am seriously impressed with how easy it was to change my policy and how your site anticipated all of my needs. Well done. - Swiss N. from Kitchener, ON on Dec 19, 2017
Response: It's always nice to hear from others in the insurance industry, Swiss. Thanks for taking the time to share your thoughts on the website and online process. All the best, Aneel Mattu, Digital Marketing Specialist.
Square One delivered a great online experience for me. The online quote tools were easy to use, I could save my quote for later, and make changes over time as my knowledge about what I need to insure evolved. The staff is very responsive. Usually, I got an email response within 10 minutes or less. They even started a new quote for me and let me know so that I could start with most of the information already filled in based on my requirements. The only part I would add is some links to strata insurance policy samples that show side by side what the Strate policy does not cover and how much of that Square One's insurance does cover. - Geoge S. from Vancouver, BC on Dec 19, 2017
Response: Hi, George. Thank you so much for leaving such detailed feedback with your recommendation. It's nice knowing you liked the online tools and the customer service you received. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.