Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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The Square One agent who helped me open my policy was friendly, informed, and helpful. She walked me through each phase of the paperwork, patiently explained those aspects of the policy that were unfamiliar to me, and provided information that supported my decision making. Very professional and a delight to talk to. - Linwood L. from Tucson, AZ on Apr 14, 2018
Response: The agents will be glad to hear you enjoyed every phase of the process, Linwood. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
Megan was great to work with today. She was quick, thorough, and professional. She made transferring my policy to my new home a breeze! I am so pleased with how she took care of me. Thanks, Megan! - Me O. from North Vancouver, BC on Apr 14, 2018
Response: Megan will be glad to know just how impressed you were with her, Me. Thanks for taking the time to leave a review, Henry Glazebrook, Content Marketing Specialist.
When is the end date of the insurance period? What should I do if I want to terminate this insurance? - Mayad M. from Scarborough, ON on Apr 14, 2018
Response: Hi, Mayad. You'll be pleased to learn that you're not locked into a contract and that your policy automatically renews monthly or annually depending on what you selected during the quote process. You'll also be pleased to hear that you'll receive an email before your policy automatically renews. If you'd like to cancel, you can easily do so through your online account, by emailing firstname.lastname@example.org, or by speaking to an agent at 1.855.331.6933. Regards, Aneel Mattu, Digital Marketing Specialist.
Very simple, quick and easy. We like the option of not having to carry additional insurance we do not require. Great savings will pass this on and inform friends and family. Thanks, Square One. - Ted F. from Fort Steele, BC on Apr 14, 2018
Response: We're so happy that you found coverage to fit your needs, Ted. Thanks for choosing Square One, Henry Glazebrook, Content Marketing Specialist.
We had one tough winter and I'm expecting a summer with some hail and heavy rain. I wanted to review my policy for hail and rain just to be on the safe side. I've noticed that the deductible for hail and wind damage is $5,000 and cannot be reduced than that. This is too scary for me. I wonder why we don't have an option to reduce the deductible for this specific damage? Thanks. - Hesham E. from Calgary, AB on Apr 14, 2018
Response: Hi, Hesham. Thank you for taking the time to leave some feedback about your experience and your concern. I'm happy to see that an agent has contacted you about your concern and you're pleased with the reply. If you have any additional questions or concerns, please don't hesitate to contact us and an agent will be happy to assist. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.