Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 7 video reviews and 6,150 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Square One review.
We are both pleased with Square One and the efficient people who work there. I have been very pleased with the prompt, courteous manner of your support people Thank you. - Bruce M. from Heritage Pointe, AB on Jun 5, 2018
Response: Glad to hear you so enjoyed everything, Bruce. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
I’ve been impressed with the professional service I’ve received with every interaction I’ve had with everyone at Square One. We had some unique and rather challenging requirements for a recent policy and Square One has really come through for us. Thoughtful, kind, efficient, and personal service are the reasons I will recommend Square One to everyone I know. Arsalan, Chantelle, and Devon were standout in their service and dedication to getting it right! Thank you again! - Suzanne L. from Surrey, BC on Jun 5, 2018
Response: So happy to know that you're so resoundingly impressed, Suzanne. Thanks for the kind review, Henry Glazebrook, Content Marketing Specialist.
It's my first time to get a tenant insurance and it seemed pretty straightforward to select important items that I need insured. Hope claims will be easy too. - Grace A. from Vancouver, BC on Jun 5, 2018
Response: Glad your first time getting insurance was an easy one, Grace. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
I have to cancel my insurance as I'm moving to a city where Square One hasn't launched yet. I knew that, when asking to cancel my policy, I would be offered to transfer it to my new location instead, which I would if I could as I always got great service from Square One. The message I received was really nice and professional and was not too pushy or overbearing as some cancellation emails can be. I'm always pleased with every interaction I have with employees of Square One. - Annabelle M. from Ottawa, ON on Jun 5, 2018
Response: Sorry to see you go, Annabelle, but glad to know that you would have happily stuck with Square One if you could have. Keep an eye out on our website, and hopefully we'll expand to your city someday! All the best, Henry Glazebrook, Content Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.