Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,016 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Experience with wildfire claim was quick and straightforward.
The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick and unquestioned which was refreshing. It was not a large claim, but it meant a lot to me and I for one would recommend this company as your first choice when shopping for home insurance. - Robin S. from Moyie, BC on Feb 15, 2018
Response: Hi, Robin. Thank you so much for sharing your experience with the claims process. The team will be very happy to hear your experience was refreshing. Regards, Aneel Mattu, Digital Marketing Specialist.
There was a small query and the agent got back to us almost instantly! The policy is easy to build and having certain coverages already included makes life easier. The price is also competitive. Thanks! - Virginia T. from Vancouver, BC on Jan 31, 2018
Response: Hi, Virginia. Thank you so much for taking the time to write a review about your experience. It's great to hear you liked customizing your policy to meet your needs! Cheers, Aneel Mattu, Digital Marketing Specialist.
Short wait times for calls, friendly and pleasant service upon answering the phone, and didn’t try to sell me on products I didn’t want and add-ons I didn’t need. Loving this company so far! - Danielle A. from London, ON on Jan 31, 2018
Response: Thanks for writing a review about your phone experience, Danielle. We're happy you're happy! Cheers, Aneel Mattu, Digital Marketing Specialist.
We have been with Square One since it opened and would not change anything. Service is excellent and coverage is perfect and well priced. - Debra S. from Vancouver, BC on Jan 31, 2018
Response: Hi, Debra. Wow, it's so nice to hear that from a such a long-time customer. Thank you so much for the kind words and for continuing to choose Square One. Thanks again and we look forward to many more years. Regards, Aneel Mattu, Digital Marketing Specialist.
I love the ease of the whole online thing. It's too easy to update the policy as improvements are made in and around the home. - Tim L. from Cold Lake, AB on Jan 31, 2018
Response: Hi, Tim. It's so nice knowing you like being able to update your policy online. And we couldn't agree more, it's too easy! Thanks for sharing your thoughts, Aneel Mattu, Digital Marketing Specialist.
Square One has been a great resource to reduce the overhead, hassle, and cost of insuring our apartment. - Clark V. from Vancouver, BC on Jan 30, 2018
Response: That's so great to hear, Clark. Thank you for taking the time to share your thoughts and for choosing Square One as your apartment insurance provider. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
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