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Landlord insurance that
customers love and trust
Square One Insurance Services offers the only landlord insurance policy in North America that can be personalized to your individual needs. We provide a broad range of options that will meet virtually everyone’s unique circumstances. After writing 12,033 reviews and rating Square One 4.7 stars out of 5, it’s clear customers love the way we’re changing home insurance.
Unlike traditional landlord insurance providers, you’re not forced to buy protection you don’t need or want. If you are a home owner but do not have a detached garage, for example, you can choose not to add protection for detached structures to your policy.
Typically, it’s more challenging to insure rental properties than it is to insure primary residences. Not with Square One Insurance Services. We make it easy for you to properly insure your rental properties. In fact, your rental property insurance policy with Square One is one of the few to include comprehensive protection.
Wondering what people are saying about us? Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
Alan provided me with the best customer service I could have imagined. It was my first time purchasing home insurance and so I did not understand many terms or how the insurance process works. He went into detail with great examples to explained everything to me, without any judgement. We played phone tag a bit, but I appreciate Alan reaching out several times to ensure I got everything taken care of today.
To whom is reading this review, Square One Insurance is a very good insurance provider. They helped me and my family. I have low income, I am on disability, and their premium rates are fantastic. Their website is so user-friendly. I have not ended up calling directly to customer service, because I have not needed to. Everything is online that you need. I would highly recommend this insurance provider to anyone who is looking for a good rate. Thank you, Square One, for being there for people like myself.
I spoke with Lily Yeung, this was my first time ever calling about tenant insurance and she made my experience amazing. She was super helpful and she even repeated herself a few times, so my boyfriend can input his opinion on what prices we should have. She even broke down some of the difficult things to explain them to me better so I would understand. She helped me out with advice on what I should get and was overall so helpful. She has such a nice approach and voice
I was frustrated with my current provider's pricing and coverage options. In looking online for the options that I need, I came across Square One and was very impressed with the ease of choosing my insurance needs as well as the excellent price that went with it! Hopefully, I will not have to give a report on a claim but the reviews of those that did, show it is smooth and the company is helpful if it should happen. I enjoy the peace of mind that I am covered at a reasonable price.
The process was quick and easy to get an online quote. Very reasonable and competitively priced insurance. The reviews were far better than their competitors. The company demonstrates great customer service and is completely transparent. Overall a wonderful experience, which isn’t usually a term associated with insurance, period.
So glad I discovered Square One. The quote I received was considerably less than what I had already been paying that I thought it was too good to be true. I called and spoke to a very nice woman who went through the entire quote with me. It was very easy to understand and not riddled with insurance jargon. At the end of the day, I have saved over $150 a month! Plus I have better coverage!
I honestly never write reviews but this was the best experience I've had buying insurance or anything! Claire was very thorough, professional and even funny. Yes, funny! Nice to talk to someone who isn't like a robot. The services they offer are also very fair and we're more than happy. Highly recommend.
I would like to thank Shawn. He was such a great help during the entire process. This is my first ever insurance claim in my entire 12 plus years of home ownership. He provided good insight into the process and procedures. I'm thankful to have Shawn assist with my claim and walk me through this potentially stressful situation. The responses were prompt and professional. Truly appreciate the outstanding service.
I came across Square One while searching for a new provider. My current provider decided to increase my premium to $600/year with no explanation. I am claims-free and nothing had changed. Their broker was also less than helpful. The process with Square One is so easy, absolutely anyone can do it. Not only am I saving the $600/year increase, but my policy is even $70 cheaper than what I was paying for the same coverage! I only wish I had found this company sooner!
After many hours of research, frustration, pleading and angst, I found Square One and Armine. Most insurance providers have the same blanket policies and prices. Square One has the common sense to offer a personalized policy. You don't have to pay for more than you want, just what you need. And Armine is a credit to the company. Thank you very much.
Six reasons why you'll love Square One
Protect all your favourite things
Our policy provides blanket coverage for your common personal property, but you can also add coverage for specialty property, like fine arts and rare collectibles. Don't own those? With us, you don't pay to insure them.
Critical protection included
You don't want to be caught without the right coverage when the unexpected happens. Our comprehensive policies automatically protect against break-ins, burst pipes, fires, hailstorms, and water backups.
Your time matters
Five minutes. That's the average time it takes to get a quote and buy online. And 90% of all phone calls are answered within one minute. Waiting in line for a coffee? You have time to get a quote and buy online.
Pay monthly with no contract
We're confident you'll love our service and stay with us. That’s why we don’t lock you into a contract. With us, you can pay monthly or annually by bank withdrawal or credit card, for as long (or little) as you need protection.
Need to make a claim?
Easy! It's traumatic enough when something you love is lost or damaged, so we make sure the claims process is fair, fast, and straightforward. In fact, over 90% of claims are approved and most are settled in less than 60 days.
Backed by stable companies
Square One only works with well-established, financially strong insurance and reinsurance companies. That means you can rest assured that your covered claims, including those from major catastrophes, will be paid.
ready for an online quote? Policies start at $12/month if you rent your home and $40/month if you own your home. To see how much you can save with Square One, get a personalized online quote now.
Learn how you’re protected
with Square One
When you buy landlord insurance from us, the experience is straightforward from quote to claim. Learn more below about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.
House coverages. Your house is probably the largest asset you own. So, properly protecting it is really important. Our system will help you determine the estimated rebuild cost for your house, which will form the basis of your building limit. You'll then have the option of insuring any detached structures on your property as well as landscaping, fences and gardening equipment.
Condo coverages. With Square One, you get the best condo insurance in Canada. You know that saying, “You get what you pay for?” It’s true. Our policy may cost a little more, but it’s there when you need it. Our condo owner’s protection coverage includes:
Blanket coverage for all condo damage: You select a single limit that covers damage to your unit and its improvements as well as insurance assessments from your condo corporation.
Expert review of your needs: Send us your condo corporation's commercial insurance policy and we’ll determine what you need to be properly protected.
Legal advice helpline: Have an issue with a building bylaw or a noisy neighbour? Our policy includes unlimited access to a legal advice helpline for any condo-related issue.
Other coverages. There are a few other coverages that are essential to any insurance policy, including liability protection.
Landlord's property: This optional coverage protects any property that you have provided in a rental unit/home for your tenants to use. Includes appliances, window coverings and furniture. It does not include any property owned by your tenants. Your tenants need to purchase their own insurance policy.
Legal protection: This optional coverage provides unlimited access to a telephone helpline through which you can receive legal advice relating to the residential tenancy of rental units in your home. In some cases, it also protects against legal costs to pursue or defend some of your rights as a landlord.
Policy deductibles. A policy deductible is the amount you must pay before your home insurance policy will respond. For example, if your $2,500 laptop is stolen and the claim is subject to a $1,000 deductible, you pay $1,000 and your policy will cover the remaining $1,500. The higher the deductible you select, the lower the premium you pay on your insurance.
Below are the various deductibles that may apply. It's important to note that only one deductible applies per claim even if payments are made under multiple policy coverages. The type of loss will determine the deductible that applies.
Earthquake: This deductible applies to each insured loss resulting from an earthquake. While earthquakes don't happen often, they cause significant damage when they do. As such, earthquake deductibles tend to be higher than those for other types of loss. Depending on where you live, you may be presented with a couple options.
Glass: This policy protects against damage to glass that forms part of your home, including windows and sliding doors, subject to the standard deductible. For a small additional charge, you can eliminate the deductible for glass damage.
Inland flood: This deductible applies to each insured loss resulting from an inland flood. If this deductible applies, you may be presented with a couple options. Please note that not all areas are eligible for inland flood protection.
Standard: This deductible applies to each insured loss not specifically mentioned earlier. For example, the earthquake deductible, not the standard deductible, applies to each insured loss resulting from an earthquake.
Comprehensive protection. At Square One, you get a comprehensive (all-risk) policy. That means you're protected against all types of loss, except for those listed in the exclusions. Commonly covered losses include break-ins, burst pipes, hailstorms, fires, and more. Commonly excluded losses include coastal floods, repeated leakage, and wear and tear.
For complete details on what is and isn’t covered, please refer to your policy wordings or download our sample wordings.
Download sample policy wordingsMaking a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. That's why all Square One customers are protected by our commitment to handling claims fairly:
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Find out how affordable personalized home insurance can be in 5 minutes with an online quote. Or call us at 1.855.331.6933 to speak to a licensed agent.