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Getting to know your home resource centre

Whether you live in a condo or a house, you likely take for granted the many components and systems that form it. That is, of course, until something goes wrong. This resource centre is designed to provide you with a basic understanding of the various components and systems that make up your home. Please take a few minutes to review the articles below. If you have a specific question, please email us.

Getting to know your water leak detection system

Learn what a water leak detection systems is and how they work. And, learn how they may help save you money on your home insurance premiums.

Getting to know your basement (or crawl space)

Everything you need to know about basements and crawl spaces. From insulation, waterproofing, heating and designing a basement or crawl space; Square One covers it all.

Getting to know your driveway

Most homes have a driveway of some sort. No matter what type of driveway you have, it's important to know how to take care of it to avoid costly or unsightly defects, and the home insurance considerations you may need to think about.

Getting to know copper pipes and plumbing

Learn everything you need to know about copper pipes and plumbing in your house. How it works, how to prevent corrosion and what you do for routine maintenance. Lastly, we’ll cover insurance considerations and what you should do if something goes wrong with your copper pipes.

Getting to know electrical panels

Learn information on electrical panels including how they work, tips for proper maintenance, and what to do if something goes wrong. Also learn the insurance considerations you should think about with electical panels.

Getting to know knob and tube wiring

Square One provides information on knob and tube wiring. Learn the basics, common issues, and what you should do if something goes wrong. And, learn what you can do to maintain your k&t wiring. Also, learn exactly what your home insurance provider will want to know if you have knob and tube in your home.

Getting to know aluminum wiring

Learn everything you need to know about aluminum wiring. How it works, common dangers, what you should do if something goes wrong, and how much it usually costs to replace your wiring. Also, learn exactly what your home insurance provider will want to know if you have aluminum wiring in your home.

Getting to know gutters and downspouts

Square One provides information on gutters and downspouts including how they work, tips for proper maintenance, and what to do if something goes wrong.

Getting to know galvanized steel plumbing

Learn everything you need to know about galvanized steel plumbing. Find out its life expectancy, common problems, and possible lead contamination.

Getting to know Kitec plumbing

Square One describes why Kitec Plumbing was popular until 2007 and why it's no longer used. And, learn what to do if you currently have it in your home.

Getting to know hot water tanks (or heaters)

Square One describes how a hot water tank functions, what to do if it's not working properly, how you can maintain it, and much more.

Getting to know tankless water heaters

Learn everything you need to know about tankless water heaters and how they work. Also, learn if they're right for you and what you need to do if something goes wrong.

Getting to know sump pumps

Square One discusses sump pumps and how they work. Learn about their life expectancy, tips for proper maintenance, and what to do if something goes wrong.

Getting to know heat pumps

Learn everything you need to know about heat pumps. Learn they work, tips for maintenance, and what you should do if something goes wrong. Also, learn exactly what your home insurance provider will want to know if you have a heat pump in your home.

Getting to know forced air furnaces

Learn information on forced air furnaces. Learn the basics, maintenance tips, common repair techniques, and more. Also, learn the other commonly asked questions and know exactly what your home insurance provider will want to know about the forced air furnace.

Getting to know radiant floor heating

Learn everything about radiant floor heating and how it works. Also, learn about the different types, proper maintenance techniques and home insurance considerations.

Getting to know electric baseboard heaters

Square One provides information on electrical baseboard heaters. Learn the basics, common maintenance tips, and what you should do if something goes wrong. Also, learn exactly what your home insurance provider will want to know if you have them in your home.

Getting to know perimeter drain systems

Learn what a perimeter drain system is, how it works and tips for maintaining the system as a homeowner. You'll also learn what to do if something goes wrong and insurance considerations.

Getting to know backwater valves

Learn information on backwater (backflow) valves including how they work, tips for proper maintenance, and available subsidies. As well as home insurance considerations with a backflow valve.

Getting to know windows

Learn everything about home windows including the different types, tips for proper maintenance, and ways to fix simple problems. As well as insurance considerations.

Getting to know doors

Learn information on residential doors including the different types, tips for proper maintenance, and ways to fix simple problems.

Getting to know your window wells

Square One provides information on window wells including how they work, tips for proper maintenance, and what to do if something goes wrong.

Getting to know decks and patios

Learn all about decks and patios. Learn about the different types, proper maintenance techniques, and what you should do if yours needs repairs. As well as the important home insurance considerations.

Getting to know your refrigerator

Learn information on refrigerators including the different types, cool features, and tips to fix common problems. As well, learn how to maintain your fridge and the home insurance considerations.