You love working with data, learning from it, and applying what you learn to solve real business problems. You have the technical skills and the motivation to get at the data you need, wherever it is, and in whatever shape it is. You have a good statistical toolkit to solve problems, yet you are always looking to add to it. You keep your eye out for problems to solve, and you are ready to jump in to get the numbers to help understand and solve these problems. You are a champion for fact-based decision making.
As the first true online home insurance provider in North America, we are intensely data driven. You will be working with the company’s management to support all aspects of operations. From product design and marketing to sales and claims. You will be responsible for making sense of the numbers, using your curiosity and excellent analytical skills to detect problems in time, and coming up with solid recommendations on how to make things better. You are comfortable working independently and switching quickly from one project to the next.
You’ll be responsible for constantly keeping an eye on the many metrics that need monitoring at Square One and come up with new ones to better understand our business. You will spot trends and anomalies, dig into these to get to causes and potential solutions, and clearly communicate your findings. And, using your analytical skills, you will tell us things we did not know about our business.
Since we are a small and flexible organization, you will see your answers to our questions make a big impact on our business. You’ll be who we go to when we have a question like “How much should we spend acquiring this type of customer, based on their likelihood of staying with us and their risk profile?” or “What are the characteristics or behaviors that lead to low retention rates?” or “How many agents should we hire in the next 6 months to make sure our call wait times stay within our standards?”
As a member of the Square One team, you have a desire to contribute to the overall success of the company. You do this by becoming an expert at what you do, directing your own work, and working with a team that has a broader purpose than just making profit. You and those who you work with would describe you as someone who:
- Possesses superior analytical and communication skills.
- Has a natural curiosity and enjoys learning.
- Uses creativity and resourcefulness to identify opportunities and overcome challenges.
- Pays close attention to detail and has superior organizational skills.
- Has a strong knowledge of statistics.
- Has excellent technical skills.
- Provides and receives constructive feedback.
Your education + experience
Your experience and education helps ensure your success at Square One. For this role, you have a master’s degree in statistics or equivalent experience in the field.
You’re a master at R for data extraction and preparation, analysis and modelling. Some experience with SQL and Excel is also desirable. Candidates who can demonstrate proficiency in equivalent tools, and the ability to quickly learn new ones, will also be considered.
Your compensation + benefits
You appreciate the fact that Square One personalizes your compensation and benefits in the same way it personalizes policies for its customers. Your very competitive compensation and benefits plan includes:
- A competitive base salary.
- 3-weeks, not 2-weeks, of vacation to start and an additional week after only 5 years.
- Full MSP coverage for you and your family.
- Flexible medical, dental, vision and extended health care coverage.
- Long-term disability coverage.
- In-house and external training paid by Square One.