Our leaders

Learn about Square One’s leaders by reading the short bios below. As you’ll learn, the company’s leadership team brings a wide range of experience from the insurance, banking, and software industries. (Scroll down for bios on our team members.)


Chris Bayly

Chris Bayly

Vice President, Finance + Underwriting
Email | LinkedIn

Chris is an accomplished insurance professional with 17 years of experience in the financial services and insurance industries.

Before co-founding Square One, Chris was as a member of the management team at the British Columbia Automobile Association (BCAA). He led the association’s centralized analytics department, which provided critical support for strategy formulation and decision making.

While at BCAA, Chris was instrumental in, among other things: business case development; merger and acquisition opportunities; underwriting and reinsurance management; product development and pricing; distribution initiatives; business process improvements; and, technology implementations and conversions.

Chris also managed business planning and budgeting for BCAA’s insurance division. As a result, Chris has a deep understanding of insurance financials.

Chris holds a bachelor of economics.


Daniel Mirkovic

Daniel Mirkovic

President + CEO
Email | LinkedIn

After 16 years in progressively senior positions in the insurance industry, Daniel co-founded Square One. The company is the only true online home insurance provider in North America. And, the company offers the only home insurance policy that can be personalized to the needs of individual customers.

Prior to starting Square One, Daniel was vice president of the insurance and travel divisions at the British Columbia Automobile Association (BCAA). Under his leadership, BCAA was recognized by JD Power and Associates as having the highest in customer satisfaction among all home insurance providers in Canada. BCAA was also recognized for having one of the most profitable and successful insurance operations in Canada.

Daniel has a bachelor of commerce and a master of business administration, both from the Sauder School of Business at the University of British Columbia. He holds a Canadian Accredited Insurance Broker designation and a general insurance license level 3 in BC, Alberta, Saskatchewan, Manitoba and Ontario. Daniel is the nominee for our corporate agency license.


Jason Vander Zalm

Jason Vander Zalm

Vice President, Information Technology
Email | LinkedIn

Jason ensures that Square One is effectively harnessing the transformative power of technology. He is responsible for all software and web development, system administration, physical IT infrastructure, and relationships with technology-related vendors. He joins Square One with a strong track record in business requirements analysis, project management, and software development.

Most recently, Jason spent four years at the British Columbia Automobile Association. While there, he was responsible for the feature prioritization, business analysis, and quality assurance of all of the company’s business facing systems. He was also involved in a multi-million dollar rewrite of the company’s policy management system and subsequent successful migration of more than a million policies.

Jason previously led the account management and software development functions at a Toronto based IT consulting company. And, he gained his strong technical background during his time as a software engineer at companies like Nokia Mobile Phones and Infowave Software.

Jason has a bachelor of science in software engineering from the University of Victoria and a master of business administration from the Sauder School of Business at the University of British Columbia. Jason holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Our team members

Our team is committed to offering innovative products and services. As you’ll find, each member has extensive experience and interest in their area of responsibility. Listed below are some members of our team. Bios for these team members are also provided.


Adnan Shams

Adnan Shams

Licensed Insurance Agent + Team Lead | Canada
Email

Adnan has been in the insurance field since 2010 and has experience dealing with all types of insurance situations. He loves to educate clients about insurance, and is always there to support them whatever their needs may be. Prior to joining Square One, Adnan worked for TD Insurance Meloche Monnex in Toronto and The Cooperators Insurance in Vancouver. Adnan holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.


Alan Senneker

Alan Senneker

Licensed Insurance Agent + Team Lead | Canada
Email | LinkedIn

Alan is recognized for his attention to detail. He spends time to clearly understand each customer’s home insurance needs so that he can ensure those needs are met. Prior to joining Square One, Alan worked as an insurance agent at the British Columbia Automobile Association. Alan holds a Bachelor of Commerce from the University of Calgary, a Television Operations Diploma from the Southern Alberta Institute of Technology, and a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.


Andy Woo

Andy Woo

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Andy was a licensed insurance agent at Canadian Direct Insurance and the British Columbia Automobile Association. He is efficient in home, auto and travel insurance, and has over 7 years of experience in the customer service industry. He currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.


Aneel Mattu

Aneel Mattu

Digital Marketing Specialist
Email | LinkedIn

Before joining Square One, Aneel was the Operations Manager with Eurika Virtual Systems focusing on growing the online presence of its clients. Aneel has a Bachelor of Business Administration in Marketing Management from Kwantlen University, and is both Google AdWords and Analytics certified. He currently holds a general insurance license level 1 in BC, Alberta, Saskatchewan, and Manitoba.


Angela Wilson

Angela Wilson

Licensed Insurance Agent | United States
Email


Angelica Renteria

Angelica Renteria

Licensed Insurance Agent | Canada
Email | LinkedIn

Angelica brings over 9 years of insurance related experience to Square One. Prior to joining, she worked at TuGo, formerly Travel Underwriters, as a Licensed Insurance Advisor. She also worked for Crawford & Company and the Insurance Association of British Columbia. Angelica holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba, and Ontario. She also holds a bachelors degree in public relations.


Armine Arzumanyan

Armine Arzumanyan

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Armine was a licensed insurance agent at both Klondike Insurance Agencies in Edmonton and Norland Insurance Agencies In Yellowknife. Armine holds a Bachelor of Science in Applied Mathematics and Computer Applications from Artsakh State University of Armenia. She also holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.


Dallas Hooke

Dallas Hooke

Communications + Training Specialist
Email | LinkedIn

Dallas is a communications and training specialist. She is an Associate in the Insurance Institute of Canada, with extensive insurance expertise and excellent customer service skills. She has over 25 years of experience as an insurance agent, insurance manager, and product and learning specialist, most recently with the British Columbia Automobile Association, and previously with the Alberta Motor Association. Dallas holds a general insurance license level 2 and qualifies for level 3.


Daniel Mlinac

Daniel Mlinac

Licensed Insurance Agent | Canada
Email


Debbie Bevilacqua

Debbie Bevilacqua

Licensed Insurance Agent + Team Lead | Canada
Email | LinkedIn

Debbie holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario. She has been with Square One since its initial stages. She has a strong background in business and education, having graduated from the University of British Columbia with a degree in Speech Science. She is acutely aware of the varying needs of our clients and has assisted hundreds of clients in setting up and maintaining their home insurance policies.


Devon McGuire

Devon McGuire

Licensed Insurance Agent + Team Lead | Canada
Email | LinkedIn

Prior to joining Square One, Devon worked for a BC-based credit union and an international coffeehouse chain. From these experiences, Devon has developed a broad knowledge base and a dedication to serving and meeting the needs of her clients. With over 5 years of experience in the insurance industry, Devon holds a Canadian Accredited Insurance Broker designation and a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.


Diana Dinh

Diana Dinh

Licensed Insurance Agent | Canada
Email | LinkedIn

Diana started in the insurance industry in 2010 after graduating from Royal Roads University with her Bachelor of Commerce degree. She has experience in home, auto, travel and business insurance and loves being able to make insurance more approachable and easy to understand for customers. Before starting at Square One, Diana worked for The Cooperators. She currently holds a general insurance license level 2 in BC.


Dustin Ludwig

Dustin Ludwig

Licensed Insurance Agent | Canada
Email

Dustin is committed to meeting the needs of clients by delivering best customer experience possible. Prior to working at Square One, Dustin worked for the corporate offices of a large supermarket chain. He also has held management positions in the restaurant industry. This experience has helped Dustin develop attention to detail and professionalism. Dustin currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.


Edwin Lin

Edwin Lin

Software Developer
Email

Before joining Square One, Edwin was a product lead at Pointstreak Sports Technologies where he focused on making sports easier to participate and organize. Edwin has a Bachelor of Science in Computing Science from Simon Fraser University specializing in Software Engineering. He looks forward to using his expertise when working with the Square One online platform.


Eric Kaufmann

Eric Kaufmann

Licensed Insurance Agent | United States
Email


Eric Robertson

Eric Robertson

U.S. Operations Manager | United States
Email

Eric comes to Square One with 12 years of sales and management experience in various insurance and financial services fields. He holds a Liberal Arts degree from ASU and has various licenses in the P&C, life and health, and investment fields. Eric is heading up the U.S. operations based out of Phoenix, Arizona.


G. Sunny Dhiman

G. Sunny Dhiman

Licensed Insurance Agent | Canada
Email | LinkedIn

Sunny brings passion and enthusiasm for excellent customer service and is always willing to go above and beyond to ensure customer satisfaction. Prior to joining Square One, Sunny worked in the restaurant industry for over 5 years including more than 3 years in a management position. Sunny has a Diploma in Accounting Management and currently holds a general insurance license level 1 in BC, Alberta, Saskatchewan and Manitoba.


Griselda Cantu

Griselda Cantu

Licensed Insurance Agent | United States
Email


Hiruni Jayatilake

Hiruni Jayatilake

Licensed Insurance Agent | Canada
Email

Hiruni graduated from The University of British Columbia in 2013. Prior to joining Square One Insurance, she worked at Canadian Direct Insurance as an insurance advisor. Hiruni holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba and Ontario. She is currently working towards getting her CIP designation and obtaining her level 2 license.


Igor Stevanovic

Igor Stevanovic

Licensed Insurance Agent | Canada
Email | LinkedIn

Prior to joining Square One, Igor worked for Kitsilano Insurance where he sold many different types of insurance including home insurance. In the insurance industry since 2008, Igor holds a general insurance licence level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario, and also has a Bachelor of Business Administration Degree.


J. Michael Jones

J. Michael Jones

Licensed Insurance Agent | United States
Email


Jas Sandhu

Jas Sandhu

Call Centre Manager | Canada
Email | LinkedIn

Jas is Square One’s call centre manager, joining us with more than 15 years in the insurance industry. With broad experience in personal lines, Jas has focused on serving her home insurance customers for the past 10 years, also assisting them with travel medical and auto insurance. She understands what customers need, delivering above and beyond. While at the British Columbia Automobile Association, she received a 92% customer service satisfaction rating. Jas has earned both her Canadian Insurance Professional designation and General Insurance Diploma. She holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario. Jas also qualifies for a general insurance license level 3.


Jeanna Sandoval

Jeanna Sandoval

Licensed Insurance Agent | United States
Email


Jesse Gerroir

Jesse Gerroir

Software Developer
Email | LinkedIn

Jesse Gerroir has always had a love for technology and problem solving. With a Masters of Applied Science in Human-Computer Interaction, and a bachelor of Information Technology from Carleton University; Jesse has a strong background in not just developing software and utilizing technology, but creating systems that seek to help improve the lives of others. He is responsible for further developing the software and web systems of Square One and ensuring that all its features run smoothly for the users and meet growing business demands.


Jody Barker-Leuthard

Jody Barker-Leuthard

Data Analyst
Email | LinkedIn

Jody holds a masters of science in statistics from the University of Toronto and a bachelor of science in mathematics from the University of British Columbia. He uses the skills and knowledge he has acquired through his academic training to develop fact-based solutions to business problems.


Karla Mendez

Karla Mendez

Licensed Insurance Agent | Canada
Email

Karla always looks forward to applying her enthusiasm and customer service experience when helping customers choose the right home insurance for their specific needs. Before joining Square One, Karla worked at PetHealth Inc. for 4 years where she was a Billing and Customer Service Representative, and an Account Manager for North America. Karla holds a general insurance license level 1 in BC, Alberta, Manitoba and Ontario.


Kathy Bermudez

Kathy Bermudez

Licensed Insurance Agent | Canada
Email

Kathy joined Square One to provide administrative support, working alongside the operations manager. Previously, she worked for a BC-based retail business where she acquired extensive experience in customer service and sales. Before that, she worked as an Administrative Assistant for a fair trade company where she provided executive-level assistance, daily customer support, and performed various administrative functions. Kathy holds holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.


Kevin Cerna

Kevin Cerna

Telephone Adjuster | Canada
Email

Kevin is known for his enthusiasm when providing excellent customer service. He is always willing to go the extra mile and provide clients with personalized advice. Prior to joining Square One, Kevin worked for The Co-operators as a level 2 insurance agent and is licensed in BC, Alberta, Saskatchewan, Manitoba, and Ontario. Kevin is also currently pursuing his CIP.


Kirsten Barr

Kirsten Barr

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Kirsten worked as a licensed insurance agent with BCAA and Allwest Insurance. Kirsten has been in the insurance industry for the last 3 years and has an expansive history in customer service roles. She currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.


Kristina Wheeler

Kristina Wheeler

Operations Manager | Canada
Email | LinkedIn

As operations manager, Kris is responsible for streamlining all our practices and processes to ensure our customers are served both effectively and efficiently. She leverages her more than 15 years of experience in personal lines insurance as an insurance agent, a sales manager, a business analyst and an underwriter at the British Columbia Automobile Association. Kris has a Canadian Accredited Insurance Broker designation, and a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.


Lara Khambatta

Lara Khambatta

Licensed Insurance Agent | Canada
Email

Lara Khambatta joins Square One with a true passion for home insurance as she enjoys educating and informing clients about their coverage. Prior to Square One, Lara worked for Canadian Direct Insurance where she gained years of local brokerage home, travel, and auto insurance experience. She is working toward her general insurance license level 2 and holds a bachelor’s degree in commerce. Lara currently has her general insurance license level 1 in BC and Manitoba.


Lilian Moses

Lilian Moses

Administrative Assistant
Email | LinkedIn

Lilian is a detail-oriented and passionate individual who has over five years of progressive work experience in office administration. Prior to joining Square One, she worked as an administrative support staff member at FedEx, where she focused on delivering exceptional service to clients. She has a Postgraduate degree in Communications and Marketing, as well as a Bachelor of Arts in International Studies.


Matt Woodall

Matt Woodall

Senior Claims Examiner | Canada
Email | LinkedIn

After receiving his Bachelor of Commerce degree, Matt joined the insurance industry as an Underwriting Assistant. In 2010, Matt moved to Canadian Direct Insurance to begin as a Telephone Claims Adjuster. Through this position, Matt gained diverse experience through an internal training program. Matt has a passion for claims handling and actively seeks to improve his knowledge in the industry. Matt has completed his CRM designation and is working towards his CIP.


Nicole Neufeld

Nicole Neufeld

Licensed Insurance Agent + Training Specialist | Canada
Email | LinkedIn

Nicole comes to Square One with extensive customer service and sales experience gleaned from over 10 years in retail management. She is looking forward to applying her enthusiasm and attention to detail in guiding clients to make the perfect purchase for their individual home insurance needs. Nicole holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.


P. Paul Padam

P. Paul Padam

Licensed Insurance Agent | Canada
Email

Paul has been working in the insurance industry as a general insurance agent for over 10 years. In the past, Paul has worked with several different insurance providers as a broker, allowing him to consistently grow his customer service skills and industry knowledge. Paul takes pride in providing a great experience for everyone, and looks forward to helping Square One customers. Paul has a diploma in business management and holds a general insurance license level 2 in BC, Alberta, Saskatchewan, and Ontario.


Rena Novotny

Rena Novotny

Claims Manager | Canada
Email | LinkedIn

After being a staff adjuster and junior examiner, Rena started her 23 year career as an independent adjuster where she specialized in complex property, liability and special risk loss. As a branch manager, Rena hired, trained, mentored and coached several adjusters. She continues part-time post graduate studies in neuro-psychology and traumatization, learning how both may impact the insured’s engagement on catastrophic claims. Rena has earned her MA (Conflict Analysis and Management), CRM, CIP, and holds a level 3 adjusting licence.


Rupert Pong

Rupert Pong

Senior Claims Examiner + Vendor Manager | Canada
Email | LinkedIn

With over 20 years of claims experience, Rupert holds the role of claims examiner at Square One. Prior to joining Square One, Rupert worked for Granite Claims Solutions as an independent claims adjuster. He has also worked for Wawanesa Insurance, Canadian Northern Shield, Canadian Direct Insurance and the Insurance Corporation of British Columbia. Rupert holds a general insurance license level 1 in BC, Alberta, Saskatchewan and Manitoba.


Sandra Sandquist

Sandra Sandquist

Licensed Insurance Agent | Canada
Email

As a licensed insurance agent at Square One, Sandra ensures clients are properly insuring their home and belongings. She holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Prior to joining Square One, Sandra worked at MetroLaw Office for 6 years. During that time, she supported both the firm’s lawyers and clients. She also previously worked for BC Crime Prevention where she was responsible for the Block Watch program across Canada in addition to providing administrative support.


Scott Trepke

Scott Trepke

Claims Road Adjuster | Canada
Email | LinkedIn

After beginning his insurance career in 2008, Scott spent several years working as a broker for Westland Insurance. In 2010, he began working in the claims department at Family Insurance. While at Family Insurance, he held various positions adjusting claims for both auto and personal insurance lines. In early-2015, Scott joined Square One’s team as a road adjuster. He holds a general insurance license level 2 in BC, Alberta, Saskatchewan and Manitoba.


Shannon Watson

Shannon Watson

Licensed Insurance Agent | Canada
Email | LinkedIn

Shannon joins Square One with 10 years of customer service experience. Prior to Square One, Shannon worked as a licensed insurance agent at HUB International. She recently completed the Canadian Accredited Insurance Broker certification and is currently working towards obtaining the CIP designation. Shannon currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.


Simon Mitchell

Simon Mitchell

Licensed Insurance Agent | Canada
Email


Stefan Tirschler

Stefan Tirschler

Product + Underwriting Specialist
Email

Stefan has 10 years of experience in the personal insurance industry, providing independent industry research, communications and risk management advisory services to specialized domestic and international clients. Stefan is a perpetually curious Chartered Insurance Professional and holds a general insurance license level 2 in BC and Alberta.


Trim Zherka

Trim Zherka

Licensed Insurance Agent | Canada
Email

Trim started his insurance career after graduating from the University of British Columbia. He has been in the insurance industry for nearly three years, with experience in home, travel, boat, and automobile insurance. Having worked for brokerages as well as insurance companies, Trim has a diverse understanding of the insurance industry. He maintains a thorough understanding of insurance and how to meet each customers individual needs. Trim holds a general insurance license level 1 in BC and is working towards his level 2.


Wade Heidt

Wade Heidt

Licensed Insurance Agent | Canada
Email | LinkedIn

Wade is dedicated to providing superb customer service. He helps our clients personalize their home insurance policies to find the most suitable coverage. Wade has worked in the insurance industry for over 15 years. In addition to his home insurance knowledge, Wade has well-rounded experience with life, disability and travel medical insurance. Before joining Square One, Wade worked as a claims examiner with OneWorld Assist. Wade holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba and Ontario.