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Meet the Square One team

A company is nothing without the team that runs it. Provided below are biographies for Square One’s leaders and directors. Scroll down a bit more for biographies for the rest of the team.

Chris Bayly

Chris Bayly

Vice President, Finance + Underwriting
Email | LinkedIn

Chris is an accomplished insurance professional with 17 years of experience in the financial services and insurance industries.

Before co-founding Square One, Chris was as a member of the management team at the British Columbia Automobile Association (BCAA). He led the association’s centralized analytics department, which provided critical support for strategy formulation and decision making.

While at BCAA, Chris was instrumental in, among other things: business case development; merger and acquisition opportunities; underwriting and reinsurance management; product development and pricing; distribution initiatives; business process improvements; and, technology implementations and conversions.

Chris also managed business planning and budgeting for BCAA’s insurance division. As a result, Chris has a deep understanding of insurance financials.

Chris holds a bachelor of economics.

Daniel Mirkovic

Daniel Mirkovic

President + CEO
Email | LinkedIn

After 16 years in progressively senior positions in the insurance industry, Daniel co-founded Square One. The company is the only true online home insurance provider in North America. And, the company offers the only home insurance policy that can be personalized to the needs of individual customers.

Prior to starting Square One, Daniel was vice president of the insurance and travel divisions at the British Columbia Automobile Association (BCAA). Under his leadership, BCAA was recognized by JD Power and Associates as having the highest in customer satisfaction among all home insurance providers in Canada. BCAA was also recognized for having one of the most profitable and successful insurance operations in Canada.

Daniel has a bachelor of commerce and a master of business administration, both from the Sauder School of Business at the University of British Columbia. He holds a Canadian Accredited Insurance Broker designation and a general insurance license level 3 in BC, Alberta, Saskatchewan, Manitoba and Ontario. Daniel is the nominee for our corporate agency license.

Dejan Mirkovic

Dejan Mirkovic

Board Director
Email

Dejan is a successful entrepreneur who co-founded Cityfone Telecommunications, Canada’s first independent mobile virtual network operator. Cityfone operated several consumer facing wireless brands including; Cityfone™; Searsconnect™ Wireless (for Sears Canada); and, Talk & Save® Wireless (for RBC Financial). In July 2010, Rogers Wireless acquired Cityfone.

Dejan is the President of Goose Insurance Services, a travel insurance provider. This BC-based company offers travel insurance across Canada through a mobile app that is available for Android and Apple devices. It serves customers in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario.

Douglas Mathew

Douglas Mathew

Board Director
Email

Douglas recently retired as a Partner of Thorsteinssons LLP, Tax Lawyers, which is the largest law firm in Canada practicing solely in the area of taxation. His 25 years of practice concentrated on tax opinion work and civil tax litigation, including appellate-level advocacy at the Supreme Court of Canada and the Federal Court of Appeal. He appeared before the Tax Court of Canada and provincial and territorial Superior Courts. He also represented taxpayers in the appeal process with the Canada Revenue Agency and provincial tax authorities.

In addition to acting as a board director for Square One, Doug is a Principal of Comat Mortgage Corporation, a private lending and investment company.

Jas Sandhu

Jas Sandhu

Director, Sales
Email | LinkedIn

Jas is Square One’s director of sales, joining us with more than 15 years in the insurance industry. With broad experience in personal lines, Jas has focused on serving her home insurance customers for the past 10 years, also assisting them with travel medical and auto insurance. She understands what customers need, delivering above and beyond. While at the British Columbia Automobile Association, she received a 92% customer service satisfaction rating. Jas has earned both her Canadian Insurance Professional designation and General Insurance Diploma. She holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario. Jas also qualifies for a general insurance license level 3.

Jason Vander Zalm

Jason Vander Zalm

Vice President, Information Technology
Email | LinkedIn

Jason ensures that Square One is effectively harnessing the transformative power of technology. He is responsible for all software and web development, system administration, physical IT infrastructure, and relationships with technology-related vendors. He joins Square One with a strong track record in business requirements analysis, project management, and software development.

Most recently, Jason spent four years at the British Columbia Automobile Association. While there, he was responsible for the feature prioritization, business analysis, and quality assurance of all of the company’s business facing systems. He was also involved in a multi-million dollar rewrite of the company’s policy management system and subsequent successful migration of more than a million policies.

Jason previously led the account management and software development functions at a Toronto based IT consulting company. And, he gained his strong technical background during his time as a software engineer at companies like Nokia Mobile Phones and Infowave Software.

Jason has a bachelor of science in software engineering from the University of Victoria and a master of business administration from the Sauder School of Business at the University of British Columbia. Jason holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Kristina Wheeler

Kristina Wheeler

Operations Manager
Email | LinkedIn

As operations manager, Kris is responsible for streamlining all our practices and processes to ensure our customers are served both effectively and efficiently. She leverages her more than 15 years of experience in personal lines insurance as an insurance agent, a sales manager, a business analyst and an underwriter at the British Columbia Automobile Association. Kris has a Canadian Accredited Insurance Broker designation, and a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Rena Novotny

Rena Novotny

Claims Manager | Square One Claims | Canada
Email | LinkedIn

After being a staff adjuster and junior examiner, Rena started her 23 year career as an independent adjuster where she specialized in complex property, liability and special risk loss. As a branch manager, Rena hired, trained, mentored and coached several adjusters. She continues part-time post graduate studies in neuro-psychology and traumatization, learning how both may impact the insured’s engagement on catastrophic claims. Rena has earned her MA (Conflict Analysis and Management), CRM, CIP, and holds a level 3 adjusting license.

Scott McBride

Scott McBride

Board Chair
Email

Scott recently retired from his position as the President and Chief Executive Officer of Consumer Protection British Columbia. Previously, he served as the Senior Vice President and Chief Operating Officer at the British Columbia Automobile Association. He brings nearly 30 years of experience as a business strategist and operations executive, including 14 years in the insurance industry, complemented by 11 years in the financial services industry.

Stefan Tirschler

Stefan Tirschler

Product + Underwriting Manager
Email

Stefan is responsible for underwriting leadership, market expansion, and product research and development for Square One’s operations in Canada and the United States. An insurance nerd since 2006, Stefan has developed broad experience as a personal insurance broker, underwriter, and technical consultant. Stefan has earned his Fellow Chartered Insurance Professional designation, and maintains a level 2 general insurance license in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario. When he isn’t busy revolutionizing insurance with the team at Square One, Stefan moonlights as an Education Committee member and CIP/GIE instructor for the Insurance Institute of Canada.

Our team members

Our team is committed to offering innovative products and services. As you’ll find, each member has extensive experience and interest in their area of responsibility.

Aashish Ajit

Aashish Ajit

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Aashish worked as an underwriter at Family Insurance solutions and brings over 8 years of customer service. He has his MBA from Vancouver Island University and Msc. IB from the University of Hertfordshire. He currently holds a general insurance license level 1 in BC.

Aastha Joshi

Aastha Joshi

Licensed Insurance Agent | Canada
Email

Aastha comes from a marketing and sales background. She completed her Bachelor of Arts in English Literature from the University of Delhi and moved to Canada for further her education in marketing from Douglas College. She has three years of experience as a content writer and is an ardent animal lover and rights activist. She has lots of experience in customer service and has been working as a promotion coordinator for the Dehli the Street Dog Foundation for the past year. At Square One, she seeks to provide the best customer service to all customers by making it easy for them to understand all aspects of home insurance.

Adnan Shams

M. Adnan Shams

Licensed Insurance Agent + Team Lead | Canada
Email

Adnan has been in the insurance field since 2010 and has experience dealing with all types of insurance situations. He loves to educate clients about insurance, and is always there to support them whatever their needs may be. Prior to joining Square One, Adnan worked for TD Insurance Meloche Monnex in Toronto and The Cooperators Insurance in Vancouver. Adnan holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Aneel Mattu

Aneel Mattu

Digital Marketing Specialist + Team Lead
Email | LinkedIn

Before joining Square One, Aneel was the Operations Manager with Eurika Virtual Systems focusing on growing the online presence of its clients. Aneel has a Bachelor of Business Administration in Marketing Management from Kwantlen University, and is both Google AdWords and Analytics certified. He works closely with the entire marketing team on all projects including optimizing Square One’s website, creating and managing online ads, and developing content for SEO. He currently holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Angela Wilson

Angela Wilson

Licensed Insurance Agent | United States
Email

Angela comes to Square One with a diverse background which includes home mortgage services and sales, customer service, and educational training with an emphasis on sales. She has a Bachelor of Applied Management Degree from Grand Canyon University and is a licensed insurance agent in Arizona.

Anjali Tayal

Anjali Tayal

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Anjali worked with the Operations team for a life insurance company. She has over nine years of customer service experience with IT, banking and insurance companies. Anjali holds a Bachelors Degree in Commerce with a Corporate Graduation Diploma in Business Administration. She also holds a general insurance license level 1 in BC.

Armine Arzumanyan

Armine Arzumanyan

Licensed Insurance Agent + QA Analyst | Canada
Email

Prior to joining Square One, Armine was a licensed insurance agent at both Klondike Insurance Agencies in Edmonton and Norland Insurance Agencies In Yellowknife. Armine holds a Bachelor of Science in Applied Mathematics and Computer Applications from Artsakh State University of Armenia. She also holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Bill Daska

Bill Daska

Licensed Insurance Agent | Canada
Email | LinkedIn

Prior to Square One, Bill was a Security Operations Specialist in the casino industry. He brings over ten years of customer service experience integrated with asset protection, conflict resolution, and ensuring compliance with industry regulations. He prides himself on giving the best customer service possible and understanding customer needs. Currently, Bill holds a general insurance license level 1 in BC.

Birgitta Farren

Birgitta Farren

Licensed Insurance Agent | Canada
Email

Before moving to Canada, Birgitta worked for one of the largest insurers in Ireland selling auto and home insurance. Birgitta has a Bachelor’s Degree in Health and Social Care and has more than ten years of experience in customer service from working in the hospitality, retail, and insurance industry. She currently holds a general insurance license level1 in BC.

Cindy Liao

S. Cindy Liao

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Cindy worked for The Cooperators. With 5 years of experience in the industry, Cindy understands the importance of identifying clients’ individual needs and is committed to providing the best experience for everyone she works with. Cindy holds a CAIB designation and a general insurance license level 2 in BC.

Claire Van Thiel

Claire Van Thiel

Licensed Insurance Agent | Canada
Email | LinkedIn

Claire comes to Square One with 3 years of insurance experience and over 20 years of customer service in retail, corporate and call centre environments. She has a passion for helping people find the best solution to meet their insurance needs. She holds a general insurance licence level 2 in BC and will be working towards her CIP designation.

Dallas Hooke

Dallas Hooke

Communications + Training Specialist
Email | LinkedIn

Dallas is a communications and training specialist. She is an Associate in the Insurance Institute of Canada, with extensive insurance expertise and excellent customer service skills. She has over 25 years of experience as an insurance agent, insurance manager, and product and learning specialist, most recently with the British Columbia Automobile Association, and previously with the Alberta Motor Association. Dallas holds a general insurance license level 2 and qualifies for level 3.

Darragh Hurley

Darragh Hurley

Licensed Insurance Agent | Canada
Email

Darragh brings over five years of customer service experience to Square One. In his home country of Ireland, Darragh earned the title of Accredited Product Advisor in General Insurance and is now eager to increase his skillset and continue to create a better experience for the customer. Darragh currently holds a general insurance licence level 1 in BC.

David Horgan

David Horgan

Licensed Insurance Agent | Canada
Email

Before joining Square One, David worked for one of the leading customer care companies in Ireland, specializing in providing exceptional customer satisfaction. David honed his skills to provide above and beyond customer care, priding himself in providing a personal approach; informed by his bachelor’s degree in psychology, to each customer relationship. He thrives in breaking down the most complex information for easy digestion, to ensure each customer understands how to choose the best options for their unique needs. David currently holds a general insurance licence level 1 in BC.

Debbie Bevilacqua

D. Debbie Bevilacqua

Licensed Insurance Agent + Team Lead | Canada
Email | LinkedIn

Debbie holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario. She has been with Square One since its initial stages. She has a strong background in business and education, having graduated from the University of British Columbia with a degree in Speech Science. She is acutely aware of the varying needs of our clients and has assisted hundreds of clients in setting up and maintaining their home insurance policies.

Devon McGuire

Devon McGuire

Call Centre Supervisor | Canada
Email | LinkedIn

Prior to joining Square One, Devon worked for a BC-based credit union and an international coffeehouse chain. From these experiences, Devon has developed a broad knowledge base and a dedication to serving and meeting the needs of her clients. With over 5 years of experience in the insurance industry, Devon holds a Canadian Accredited Insurance Broker designation and a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Diane Parras

Diane Parras

Licensed Insurance Agent | Canada
Email

Before joining Square One, Diane worked in the travel industry for over four years. She also has eight years of experience in call center and customer service roles in the food and retail ticket industry. Diane currently holds a general insurance license level 1 in BC.

Dustin Ludwig

Dustin Ludwig

Licensed Insurance Agent | Canada
Email

Dustin is committed to meeting the needs of clients by delivering best customer experience possible. Prior to working at Square One, Dustin worked for the corporate offices of a large supermarket chain. He also has held management positions in the restaurant industry. This experience has helped Dustin develop attention to detail and professionalism. Dustin currently holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Edd Clarke

Edd Clarke

Software Developer
Email

Prior to joining Square One, Edd worked for an online proposal software company aimed at revolutionizing the way companies and individuals designed, tracked and sent proposals. He is excited to bring his technical knowledge and passion for working with companies that leverage technology to solve problems for customers they didn’t even know they had.

Edwin Lin

Edwin Lin

Software Developer
Email

Before joining Square One, Edwin was a product lead at Pointstreak Sports Technologies where he focused on making sports easier to participate and organize. Edwin has a Bachelor of Science in Computing Science from Simon Fraser University specializing in Software Engineering. He looks forward to using his expertise when working with the Square One online platform.

Erick Solis

Erick Solis

Telephone Claims Adjuster | Square One Claims | Canada
Email | LinkedIn

Erick is an energetic and passionate person who finds gratification when aiding customers who require support. He completed the Business Management Co-op Certificate at Kwantlen Polytechnic University and his 4 years of recognized interpersonal excellence in the auto sales industry prompted him to pursue the Vale Training Solutions insurance training course in Hamilton, Ontario. Erick currently holds his insurance adjuster license level 1 in BC and is working towards his CIP designation.

Faith Dale

Faith Dale

Licensed Insurance Agent | Canada
Email

Faith has worked in automobile and travel insurance for more than three years at Hub International Insurance Brokers. She’s completed the Canadian Accredited Insurance Broker program and currently holds a her general insurance licence level 2 in BC, Alberta, Saskatchewan, and Manitoba. Faith is committed to meeting the needs of clients and coming up with creative solutions. Before joining Square One, she completed her performing arts diploma at the Canadian College of Performing Arts in Victoria and has been involved with several musicals, singing festivals and volunteer work for professional theatre.

Garry Alblas

Garry Alblas

Claims Road Adjuster | Square One Claims | Canada
Email

Garry joins Square One as a claims road adjuster, primarily handling claims in Ontario. He began his insurance career in 1984 as a staff adjuster with Allstate and has been an independent adjuster since 2007. Garry has a Bachelor of Arts with York University and is a Chartered Insurance Professional licensed to practice insurance in Ontario.​

Hanson Wong

Hanson Wong

Licensed Insurance Agent | Canada
Email | LinkedIn

Prior to joining Square One, Hanson worked at Hub International Insurance Brokers as an Insurance Advisor in the private auto department. Hanson has a Bachelor of Business Administration degree majoring in business management and currently holds a general insurance license level 2 in BC.

Honelen Manumbaga

Honelen Manumbaga

Administrative Assistant
Email | LinkedIn

Honelen is an achiever with a multifaceted career, having experience in science, customer service, manufacturing, trade compliance and administration. Before joining Square One, Honelen was a Trade Compliance Specialist in a biotechnology company where she specialized in import and export documentation. Honelen holds a certificate in Operations Management – Materials Management and a certificate in Office Administration with Technology Program as well, both from BCIT.

Igor Stevanovic

Igor Stevanovic

Call Centre Supervisor | Canada
Email | LinkedIn

Prior to joining Square One, Igor worked for Kitsilano Insurance where he sold many different types of insurance including home insurance. In the insurance industry since 2008, Igor holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba and Ontario, and also has a Bachelor of Business Administration Degree.

Jakub Pokluda

Jakub Pokluda

Software Developer
Email | LinkedIn

Jakub joins Square One with 15 years of software developer experience across various industries and projects where he worked primarily on the backends of web-based applications. Canada is his third country to call home after getting his university degree and working in Prague for eight years and Auckland for six.

Jasmine Lahaise

Jasmine Lahaise

Licensed Insurance Agent | Canada
Email | LinkedIn

Jasmine has 3 years of experience working in the insurance industry. Before joining Square One, she gained experience in auto, home, marine, and travel insurance. Jasmine has a passion for providing excellent customer service while assisting clients in finding the best coverage for their individual needs. She currently holds a general insurance license level 1 in BC.

Jeanna Sandoval

Jeanna Sandoval

Licensed Insurance Agent + Team Lead | United States
Email

Before joining Square One, Jeanna was a licensed insurance agent for Pacific Specialty Insurance Company in California for two and a half years and has been working in the insurance field since 2007. She holds licenses in eight states and is a licensed insurance agent in Square One’s Phoenix office.

Jessica Colvin

Jessica Colvin

Licensed Insurance Agent | United States
Email

Jessica worked for Travelers Insurance in upstate NY as an Insurance Services Representative for two years. She then took a promotion with Travelers as a Personal Lines Training Consultant. Jessica trained new hire employees in New York, Texas, Arizona, and also trained virtually across the country. J also worked as a Senior Commercial Rater for Utica National Insurance Company, with a strong focus on auto dealership and volunteer fire department policies. She has a love of insurance and wanted to continue her career when she arrived in the Phoenix area. Jessica secured her license in Arizona just before joining the team at Square One.

Jody Barker-Leuthard

Jody Barker-Leuthard

Data Scientist
Email | LinkedIn

Jody holds a masters of science in statistics from the University of Toronto and a bachelor of science in mathematics from the University of British Columbia. He uses the skills and knowledge he has acquired through his academic training to develop fact-based solutions to business problems.

Joshua Ager

Joshua Ager

Licensed Insurance Agent | Canada
Email

Prior to Square One, Josh has had over 6 years experience working in customer service across various industries. He strives to provide excellent service and is willing to go above and beyond to ensure customer satisfaction. He currently holds a general insurance license level 1 in BC.

Kevin Cerna

Kevin Cerna

Licensed Insurance Agent | Canada
Email

Kevin has over 5 years of experience within the insurance industry and is known for always going above and beyond to ensure customer satisfaction. He currently holds a general insurance license level 2 in BC, Alberta, Manitoba, and Ontario.

Liam Caffrey

Liam Caffrey

Licensed Insurance Agent | Canada
Email

Before working at Square One, Liam worked for one of the largest insurers in Ireland selling home and auto insurance as a senior sales agent for almost 3 years. He prides himself on customer satisfaction and delivering the best customer experience possible. Liam holds a general insurance license level 1 in BC and is working towards completing his CIP designation which he started in Ireland.

Lily Yeung

Lily Yeung

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Lily was a licensed insurance agent at Regent Pacific Insurance. She has been in the insurance industry for nearly five years, with experience in home, travel, and auto. With over ten years of experience in the customer service industry, she continues to provide the best experience to every client. She currently holds a general insurance license level 2 in BC.

Lisa Sum

Lisa Sum

Senior Telephone Claims Adjuster + Intermediate Claims Examiner | Square One Claims | Canada
Email

Prior to joining Square One, Lisa worked at Optimum West Insurance Company Inc. for over 5 years as a personal lines underwriter and claims adjuster. She looks forward to bringing her expertise in understanding and interpreting policy wordings to the Square One Claims team. Lisa is in the process of obtaining her level 1 adjusting license.

Lucy Liu

Lucy Liu

Administrative Assistant
Email | LinkedIn

Lucy is self-driven and detail-oriented person. Before joining Square One, she was an Administrative Assistant in an Urban Planning & Architectural company. She also has experience in banking, customer service and sales fields. Her language skills in Mandarin and Cantonese provide excellent support to the multicultural workplace.

Marco Ho

Marco Ho

Licensed Insurance Agent | Canada
Email

Marco joins Square One with extensive experience in customer service roles. He has a Bachelor of Fine Arts, Illustration Major from Emily Carr University of Art and Design. Currently, Marco holds a general insurance license level 1 in BC.

Maria Flores

Maria Flores

Licensed Insurance Agent | United States
Email

Before joining Square One, Maria worked for 21st Century Insurance helping customers throughout the Phoenix area. She has 6 years of auto insurance experience and over 10 years of customer service experience. She loves helping customers find the right home insurance for their situation and is excited to learn and grow with Square One. Maria currently holds her P&C insurance licence in Arizona and California and is a licensed insurance agent in Square One’s Phoenix office.

Marilen Bautista

Marilen Bautista

Licensed Insurance Agent | Canada
Email

Marilen brings forth over nine years of insurance experience gained from working at Canadian Direct Insurance and BCAA. She is passionate about delivering the best customer service possible and guiding clients to make informed decisions regarding their insurance. Having worked in the Human Resources field as Manager and Consultant in the past years helped her sharpen her listening, problem-solving and communication skills. Marilen currently holds a general insurance licence level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Megan Brown

Megan Lai

Licensed Insurance Agent | Canada
Email

Megan joins Square One with more than 10 years customer experience in the food retail industry and is passionate about building customer relationships. She has a Bachelor of Science in Nutritional Sciences and a diploma in holistic nutrition. She currently holds a general insurance license level 1 in BC and Alberta.

Mike Nesselbeck

Mike Nesselbeck

SEO Marketing Specialist
Email | LinkedIn

Prior to joining Square One, Mike held various positions in digital marketing, and more specifically Search Engine Optimization. Mike holds a Bachelor of Commerce degree with an entrepreneurship specialization, from the University of Victoria. He currently holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Munnazza Qureshi

Munnazza Qureshi

Licensed Insurance Agent | Canada
Email

Before joining Square One, Munnazza was an Insurance Service Representative with Travelers Canada. She has extensive service experience working as a Credit Administration Officer with TD Canada Trust, a Customer Service Agent with President’s Choice Financial, and a Sales Associate with Best Buy Canada. Munnazza has an Advanced Diploma in Business Administration Finance and she currently holds a general insurance license level 1 in BC.

Nicole Neufeld

Nicole Neufeld

Training + Communications Specialist | Canada
Email | LinkedIn

Nicole comes to Square One with extensive customer service and sales experience gleaned from over 10 years in retail management. Currently, she supports the team by developing and facilitating all in-house training for licensed agents and delivering product training for newly hired team members. In between training sessions, she spends time on the phone supporting customers with the purchase of their home insurance policies. Nicole holds a general insurance license level 2 in BC, Alberta, Saskatchewan, Manitoba, and Ontario. She is working towards her CAIB designation.

Rajvir Rai

Rajvir Rai

Licensed Insruance Agent | Canada
Email

Prior to joining Square One, Rajvir worked as an Administrative Assistant with the trucking company Lotus Terminals Ltd. He has 6 years of excellent experience in customer service and currently holds a general insurance license level 1 in BC.

Rupert Pong

Rupert Pong

Senior Claims Examiner + Vendor Manager | Square One Claims | Canada
Email | LinkedIn

With over 20 years of claims experience, Rupert holds the role of claims examiner at Square One. Prior to joining Square One, Rupert worked for Granite Claims Solutions as an independent claims adjuster. He has also worked for Wawanesa Insurance, Canadian Northern Shield, Canadian Direct Insurance and the Insurance Corporation of British Columbia. Rupert holds a general insurance license level 1 in BC, Alberta, Saskatchewan and Manitoba.

Sandra Sandquist

Sandra Sandquist

Licensed Insurance Agent | Canada
Email

As a licensed insurance agent at Square One, Sandra ensures clients are properly insuring their home and belongings. She holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

Prior to joining Square One, Sandra worked at MetroLaw Office for 6 years. During that time, she supported both the firm’s lawyers and clients. She also previously worked for BC Crime Prevention where she was responsible for the Block Watch program across Canada in addition to providing administrative support.

Scott Trepke

Scott Trepke

Claims Examiner | Square One Claims | Canada
Email | LinkedIn

After beginning his insurance career in 2008, Scott spent several years working as a broker for Westland Insurance. In 2010, he began working in the claims department at Family Insurance. While at Family Insurance, he held various positions adjusting claims for both auto and personal insurance lines. In early-2015, Scott joined Square One’s team as a road adjuster. He holds a general insurance license level 2 in BC, Alberta, Saskatchewan and Manitoba.

Seamus McKale

Seamus McKale

Content Marketing Specialist
Email | LinkedIn

Seamus comes to Square One from SewerVUE Technology, where he was a both a marketing coordinator and an operations coordinator. Seamus has several years’ experience in Canada’s radio broadcasting industry as an advertising producer. He holds a diploma in Broadcast & Media Communications and an Associate Certificate in Business Administration, both from BCIT, and is working on his B.A. in Professional Communications part-time at Royal Roads University. Seamus writes content for Square One’s online resources, and works closely with the rest of the marketing team on all projects.

Shawn Kandola

Shawn Kandola

Road Adjuster | Square One Claims | Canada
Email

With over 10 years of insurance and claims experience, Shawn holds the role of road adjuster at Square One. Prior to joining Square One, Shawn worked for Intact Insurance as a claims adjuster where he worked on home and commercial claims as well as large loss and catastrophes. He has also worked as an insurance broker for BCAA and Coast Capital Insurance. Prior to working in insurance, Shawn was a fraud investigator where he exposed one of the largest crime rings in Romania. He holds his CAIB designation and is currently working towards obtaining his CIP with Honors.

Shazneen Khan

Shazneen Khan

Licensed Insurance Agent | Canada
Email

Shazneen brings almost 10 years of varied customer service experience to Square One, with the last two years being focused on selling Travel & Auto Insurance at BCAA. She enjoys making genuine human connections to provide the best possible experience for those she interacts with. Shazneen currently holds a general insurance license level 1 in BC.

Shimon Machida

Shimon Machida

Video Production Specialist
Email | LinkedIn

Shimon has worked as a director, cinematographer, and music composer for a dynamic set of clients involved in web-based video advertisements from Los Angeles, Tokyo, and Vancouver. He developed a career as a videographer at the early age of 17 and now holds a Bachelor’s Degree in Motion Picture Arts from Capilano University. Shimon works closely with the marketing team and strives to create compelling, informative content for Square One’s audience through artist innovation and authentic storytelling.

Sora Lee

Sora Lee

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Sora worked at BCAA for a year and a half gaining experience in travel and auto insurance. She has over 10 years of experience in customer relations including working in various offices throughout Canada. Sora enjoys supporting customers by taking the time to listen to their specific needs and is extremely detail orientated. Currently, she holds a general insurance license level 1 in BC and is working towards obtaining her CIP.

Sunny Dhiman

G. Sunny Dhiman

Licensed Insurance Agent + Team Lead | Canada
Email | LinkedIn

Sunny brings passion and enthusiasm for excellent customer service and is always willing to go above and beyond to ensure customer satisfaction. Prior to joining Square One, Sunny worked in the restaurant industry for over 5 years including more than 3 years in a management position. Sunny has a Diploma in Accounting Management and currently holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba, and Ontario.

Sunny Mishra

M. Sunny Mishra

Licensed Insurance Agent | Canada
Email

Sunny completed his education in finance and has worked in various fields related to finance and accounting. His experience includes serving as an associate at Ernst & Young and as a CSR at CIBC. With Square One, he looks forward to helping customers understand home insurance. Sunny currently holds a general insurance license level 1 in BC.

Swati Singh

Swati Singh

Licensed Insurance Agent | Canada
Email | LinkedIn

Prior to joining Square One, Swati worked as a pre-primary teacher where she was passionate about upholding the best teaching practices. Her prior experience has helped her further bolster her multitasking abilities and develop perseverance. Swati has a Bachelors degree in Education and holds a level 1 general insurance license in BC.

Taranjit Basra

Taranjit Basra

Licensed Insurance Agent | Canada
Email

Prior to joining Square One, Taranjit worked for Hub Insurance as an insurance advisor for the private auto department. Taranjit has successfully completed the BCIT General Insurance and Risk Management program and is currently working towards his CIP. He currently holds a general insurance license level 2 in BC.

Trevor Allaby

Trevor Allaby

Licensed Insurance Agent | Canada
Email

Prior to working at Square One, Trevor spent the previous decade managing various hotels. This experience has helped Trevor refine his attention to detail while operating with the utmost professionalism. He is committed to providing service excellence and currently holds a general insurance license level 1 in BC.

Wade Heidt

Wade Heidt

Licensed Insurance Agent | Canada
Email | LinkedIn

Wade is dedicated to providing superb customer service. He helps our clients personalize their home insurance policies to find the most suitable coverage. Wade has worked in the insurance industry for over 15 years. In addition to his home insurance knowledge, Wade has well-rounded experience with life, disability and travel medical insurance. Before joining Square One, Wade worked as a claims examiner with OneWorld Assist. Wade holds a general insurance license level 1 in BC, Alberta, Saskatchewan, Manitoba and Ontario.

William Go

William Go

Licensed Insurance Agent | Canada
Email

Prior to working for Square One, Will worked for the BCAA specializing in Automotive and Travel Medical Insurance. He is well known for his excellent customer service skills and is looking forward to bringing those skills to Square One. He currently holds a general insurance license level 1 in BC.