home insurance customers love and trust
4.7 out of 5. That’s how customers rate Square One Insurance Services after writing 12,763 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we’re changing home insurance.
With Square One, you can get a quote, buy a policy and even submit a claim – all online, from the comfort of your own home. Quotes and policies are managed through your online account, but if you need help, expert assistance from one of our licensed insurance agents is just a webchat or phone call away.
Our policies represent the highest level of protection currently available in Canada. We make it easy for you to protect your home against common perils (such as water damage and theft) and we even cover the costs of rebuilding your home to meet the latest bylaw or code changes.
Guaranteed building replacement coverage
Get the peace of mind you deserve. Simply insure your home to Square One’s suggested limit and, if you experience a loss, we’ll rebuild your home, even if the cost of doing so exceeds your limit of insurance.
All policies protect most common personal property items including laptops, smartphones and furniture. If you own specialty property (such as bicycles or fine arts) you can also add coverage to your policy. That way, you only pay to insure what you actually own.
Online claims portal
Making a claim with Square One is easy. In fact, most of the process can be done online. You’ll get your own dedicated adjuster to work with you from start to finish to make sure you’re back on your feet in no time. And, Square One pays out on 90% of all claims submitted in Canada.
We’re all about making things easy for you. You can choose to pay monthly or annually, and you can cancel your policy any time with no penalty (though we’re pretty sure you won’t want to). If you move, your policy moves with you. If you buy a home someday, switching to a homeowner’s policy is a breeze.
Getting the best protection doesn't have to break the bank. See how affordable personalized home insurance can be. Get an online quote in 5 minutes.
Wondering what people are saying about us? Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
I now insure both of my properties with Square One and all of my experiences with them have been great. Their online systems are super easy to use, but then when I have needed to call in with questions or to get help all of their employees are super friendly and very knowledgable and helpful. Definitely will be recommending to friends!
Many thanks to Marilen for helping my mom with home insurance. I really appreciate Marilen's patience and professionalism. In fact, I have no hesitation to send my friends and family to Square One Insurance since I’ve been a policyholder for seven years. I'm truly grateful that they’ve always been there for me—from expertly handling my claim at my Burnaby home to helping me insure a rental/vacation property in the Okanagan. I also love that I have online access to my policies at any time. So easy and convenient! Thank you, Square One!
I am so impressed with my insurance and with the people at Square One. Lily is the most thorough and nicest insurance person I have had the pleasure of dealing with. On top of the fabulous service, Square One saved me over $1200 per year compared to my previous insurance company, with whom I was an upstanding and long-time client. I never thought I would receive the value I received in combination with the great service! Thank you so much, Lily and Square One!
Everything one-click and go, super easy and convenient service! I don’t understand much about insurance, but Square One explains everything online in simple words and that make it easy to understand my policy! Excellent, highly recommended.
This is how an online form should work! Bravo to you folks at Square One! This is some top-shelf 21st century stuff right here. Every single business should take note on how you are making this work. In fact I suggest you sell your platform to other companies so regular working people can process the digital age of technology invading everyday life without getting angry and frustrated and quitting, or wishing we could speak to a real person. This was honestly so easy I want to do it again. Thank you.
Square One makes getting home insurance as easy as can be. The website is super-easy to use and pleasant. Most importantly, it guides you to make the coverage selections you want, with clear explanations, immediately showing you changes to the cost. Would definitely recommend!
We were looking to change insurance companies and decided to do a web search, and came across Square One. We were very reluctant at first because they only offer phone and online services. We spoke to a young lady who was very helpful but we still had issues and questions. A few days later we decided to call again with some of our concerns and spoke to their again amazing representative Adnan.... he went above and beyond to answer our questions and concerns, not to
Alan provided me with the best customer service I could have imagined. It was my first time purchasing home insurance and so I did not understand many terms or how the insurance process works. He went into detail with great examples to explained everything to me, without any judgement. We played phone tag a bit, but I appreciate Alan reaching out several times to ensure I got everything taken care of today.
To whom is reading this review, Square One Insurance is a very good insurance provider. They helped me and my family. I have low income, I am on disability, and their premium rates are fantastic. Their website is so user-friendly. I have not ended up calling directly to customer service, because I have not needed to. Everything is online that you need. I would highly recommend this insurance provider to anyone who is looking for a good rate. Thank you, Square One, for being there for people like myself.
I spoke with Lily Yeung, this was my first time ever calling about tenant insurance and she made my experience amazing. She was super helpful and she even repeated herself a few times, so my boyfriend can input his opinion on what prices we should have. She even broke down some of the difficult things to explain them to me better so I would understand. She helped me out with advice on what I should get and was overall so helpful. She has such a nice approach and voice
How are claims handled?
The insurance industry doesn't have the greatest reputation when it comes to claims. Many people fear their insurer will go to any length possible to avoid paying claims. At Square One, we’re different. We're there when you need us most.
How different? Legal jargon can be confusing, so we've created a transparency page to translate the legal language of your policy into plain English.
We're committed to changing how you think of insurance. We'll make sure your claim is handled quickly and fairly.See Our Transparency Page
The right protection from day one
The biggest problem with making a claim is not having the right protection. With a policy that's tailored to your needs, you get the best protection possible.
Two-hour emergency response
We guarantee a fast response when you need it most. Not an emergency? No problem. Your adjuster will still be in touch within one business day. It's your home, and your stuff, so we keep you in the loop.
One point of contact
A single dedicated adjuster works with you from start to finish. Without the need to repeat the details of your claim, you'll be back on your feet in no time.